The Address Hotels & Resorts Introduces a Complete 24-Hour Stay Benefit Across All its Properties
Mr. Marc Dardenne, Chief Executive Officer, Emaar Hospitality Group, said: "The complete 24-hour stay benefit helps us build further on the one-size-fits-one approach which we have incorporated with The Address Hotels & Resorts brand. Meeting the needs of our guests' individual preferences is part of the operational strategy of The Address."
The hotel brand is redefining the hospitality industry with many customer-centric services. Instead of conventional check-in desks, guests are welcomed upon arrival and escorted directly to their rooms where they can complete check-in formalities in total comfort. In addition, complimentary wireless internet is available throughout the hotels.
"We have looked at the times our guests check-in, which is often late at night, and we estimate that over 25% of our guests can benefit from this service," said Mr. Dardenne. "Our business lounges and fitness centres are also open 24-hours which is another added benefit allowing guests to utilize these facilities at their convenience."
The Address, Downtown Burj Dubai is the flagship property of The Address Hotels + Resorts, which also manages The Palace - The Old Town, a majestic property in the 500-acre Downtown Burj Dubai neighbourhood, described as the new soul of the city.
The new features will be extended to the up-and-coming properties of the hotel brand - The Address, Dubai Mall and The Address, Dubai Marina - scheduled to open later this year, as well as in future international openings.
Laura Perez Diaz
Director of Public Relations
Phone: +971 4 4368814
Fax: +971 4 4368880