At HITEC, VSi Introduces Guest Technologies that Increase Service, Reduce Labor costs
Vertical Systems Inc. unveils advances in touch-screen and self-service technology to put guests in control of information and improved service
VSi, a global leader in guest-services technology and solutions aimed at helping hotels serve the growing needs of business travelers and mobile users, will introduce: TravelMate™ - an interactive, dual flat-screen kiosk that provides boarding-pass printing, interactive flight search and reservations, and up-to-date flight display information; ConciergeTouch™ - providing interactive, 24/7 easy access to local dining and activities, news, sports, stocks, and more, offered on new HP TouchSmart, all-in-one, PC technology; and ShipMate™ - an upgraded, self-service shipping station featuring PC, printer, weighing scale and drop boxes integrated into a single kiosk and which now features integrated TrackIT software from RHR Systems Inc. TrackIT creates an audit trail for every package, making billing for parcel services easy, quick and accurate, and it cuts labor costs and management time while dramatically reducing the risk of losing valuable packages.
“The hotel industry is finding true value in supplementing its full-service operation with self-service technologies because it is making dollars and cents for hotel owners and operators,” said Saeed Kazmi, VSi President. “As travelers become more and more technology savvy, having access to business tools via self-service kiosks is a welcome amenity – and in many areas around the world, it is now very much in-demand.
“At VSi, we are continually developing new solutions and upgrading existing ones to put interactive tools at guests’ fingertips and more revenues to a hotel’s bottom line,” he said. “By simply re-assigning many of labor-intensive guest services from the staff to guests, bottom line savings are immediate.”
Kazmi said many hotels today can’t afford a full-time concierge, boarding-pass printing kiosks, or a dedicated guest shipping/handling department. However, as long as the hotel is working with VSi to manage its business services (Automated Business Centers and Self-service Kiosks), adding these new interactive technologies can easily be done at no additional cost to the hotel. In addition, these interactive technologies also can open doors to new revenue streams via advertising and co-op branding opportunities.
“If guests like to do things themselves, hoteliers should enable them,” Kazmi said. “In today’s economy, it’s the hotels that can reduce staff overhead and operational expenses while increasing guest service will be the most successful, today and in the future.
“We invite everyone visiting HITEC to stop by Booth No. 950 to get a thorough understanding of how TravelMate™, ConciergeTouch™ and ShipMate™ can immediately provide a cure to bottom line bleeding,” he added.
To pre-schedule an onsite appointment at HITEC with the VSi team, call John Beasley at 866-874-9222. For information on more of VSi’s wide range of products and services, visit the VSi Web site at .
About Vertical Systems Inc. (VSi) | Vertical Systems, Inc. (VSi) is the worldwide leader in providing guest services technology and solutions to the hospitality industry. Its products, which are aimed at serving the growing needs of business travelers and mobile users, include automated business centers, Wi-Fi hotspots, kiosks and in-room technology. VSi's products are sold through channel partners that include major hotel chains, broadband and wireless service providers, audio-visual service providers and large system integrators. For more information, please visit our website at www.ver-sys.com . VSi contact: firstname.lastname@example.org . VSi is a privately held corporation based in Sunnyvale, California, in the heart of Silicon Valley. The company's revolutionary software and system architecture uses FreshStart™ (proprietary technology developed at VSi) to create computers ideal for multiple users and remote situations. VSi solutions are backed up by 24/7 tech support, Automated Business Centers operators can provide reliable, virus-free, state-of-the-art computer systems to customers with zero maintenance.
Phone: (408) 752-8100 x106