Hacienda Tres Ríos Welcomes Intelity’s ICE Into Guest Suites
Offering a paperless alternative to the traditional in-room compendium, ICE features real-time updates for room service menus, resort amenities and area attractions, keeping all information current for guests. Beyond the compendium components, ICE schedules activities, including spa treatments and dinner reservations, arranges services, such as room service and valet, and allows users to customize their language preference so all guests benefit from this solution, no matter what country they call home. But the biggest advantage to the resort will be the backend monitoring system, ICE Control System (ICS). ICS tracks resort activity, staff efficiency and its own return on investment.
The customized ICE interface will be installed in Hacienda Tres Ríos this summer, in time for the World Travel Awards in September.
For a live demo and more information on Intelity’s ICE, visit . Interested hoteliers and timeshare managers can call toll free 1-888-REV PAR 1 to speak with an ICE hospitality expert for more information.
Intelity, headquartered in Orlando, Fla., is a hospitality software solution company focused on the self-service marketplace. Currently, Intelity is distributing ICE and its corresponding ICE Control System, “ICS”, backbone system to hotel and resort partners. Intelity designs its software/hardware products with a focus on guest service, quality feedback and direct consumer marketing.
Danielle Storm/Kristen Vocelle
The Zimmerman Agency
Phone: (850) 668-2222