NORTHWIND Expands Presence in the West; 25 Luxury Properties Go With Guest-Centric Maestro Integrated Property Management System
Multi-property resort chains, hotel companies and high end boutique destinations select Maestro PMS to centralize management controls, provide personalized guest experiences and maximize online revenue with guest self-serve
Maestro Multi-Property Power
Sparkling Hill Resort, a 152-room whole body wellness resort and hotel with a 35,000 sq. foot European Spa, is using the Maestro system and ResWave Booking Engine to book pre-opening reservations for its 2010 unveiling. “The Maestro software is perfect for our guest-centric European-style Spa resort,” said Janey Kasprzak, director of business development. “The NORTHWIND installation team did a very professional job of training us in how to use the system to capture guest information and streamline our operation.”
Luxury Resorts Select Maestro
Friday Harbor House on Washington’s San Juan Islands installed Maestro PMS to streamline its resort operations. “Columbia Hospitality selected Maestro after a comprehensive needs analysis that demonstrated the Maestro ASP Multi-Property Suite was the most flexible and effective system to manage operations centrally for our properties,” said Columbia’s Corporate Director of Technology Brock Laing. “Maestro’s in-depth ASP functionality is strong enough for our largest resorts, and flexible enough to support our smaller properties. Maestro’s excellent Diamond Plus Support was an important part of our decision as was the NORTHWIND disaster recovery process.”
Maestro Central Reservations Drives Bookings for Multi-Brand Operator
For a live demo of the Maestro ‘Web Connection’ Suite featuring the ResWave Booking Engine, please contact the NORTHWIND-Maestro team at 1.888.667.8488 or email firstname.lastname@example.org
Maestro Property Management Solution | Enhance guest service, improve efficiency and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted and Web platforms.
About NORTHWIND – Maestro PMS | NORTHWIND is recognized in the hospitality industry for its “standard setting” Diamond Plus Service and robust integrated Maestro technology. With over 30 years of experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands that you need a scalable and flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control and profitability.