Emirates Hotels & Resorts continues cooperation with protel
Emirates Hotels & Resorts will shortly open their new resort in New South Wales, Australia. Wolgan Valley Resort & Spa is the second Emirates 'Sanctuary' Resort besides Al Maha in Dubai, that is running hotelmanagement software by protel. When Cap Ternay, Emirate's latest destination that is at the moment being developed in Seychelles, starts with protel as well, all of Emirate's Sanctuary Resorts will bank on protel.
Tony Williams, Vice President Resorts & Projects at Emirates Hotels & Resorts, explains, why protel is Emirate Group's hotelmanagement software of choice - not only at Al Maha, but at Wolgan Valley and Cap Ternay as well: "We are still satisfied with our decision two years ago when we switched the hotel management solution at Al Maha to protel MPE. protel's multi-property solution had already come up to expectations at 'The Harbour', our city destination in Dubai, proving to be an absolutely stable and at the same time highly flexible software. protel has the resources and expertise to smoothly realize and integrate any special developments we needed. My greatest satisfaction is that business relationship is taken seriously, and that we maintain direct communications with the most senior management and development staff at protel."
protel PMS is a flexible management system that ensures that each property within Emirates Hotels & Resorts retains its individual service qualities, yet will provide a working environment that includes the front office and central reservation, significantly enhancing co-ordination between them. All properties share centralised data, meaning that there is better coordination between reservations and other departments, even between hotels. Thus, protel PMS is integral in optimising company-wide information, essential in providing superb service to customers, assisting in relationship management, and integrating data across its range of properties, regardless of location.
EMIRATES HOTELS & RESORTS | As a part of the Emirates Group, Emirates Hotels & Resorts holds as its central vision the provision of exceptional services focussed on guests' individuality of needs, the best possible location in any destination, and luxurious facilities. Emirates Hotels & Resorts' small luxury destination resorts are outstanding examples of sustainable tourism development, combining exquisite natural surroundings and environmentally protective solutions. The concept has won a host of international accolades and awards and is perceived as a model for sustainable development, conservation and tourism. Find more information at the Emirates Hotels & Resorts website.
Al Maha Desert Resort & Spa, Dubai | Set within 225 square kilometre of protected desert reserve, the exclusive and remote Al Maha Desert Resort & Spa is the region's first conservation-focussed property. The resort is recognised by United Nations' Environmental programs for its leadership in conservation; since opening in 1999 it is successively among the Condé Nast Traveller's Top 20-Hotel List. The success of Al Maha is being used as the basis for designs and operations in the Wolgan Valley Resort & Spa and the Cap Ternay Resort & Spa. Learn more at the website of Al Maha Desert Resort & Spa.
Wolgan Valley Resort & Spa, Australia | As Emirates Hotels & Resorts' first hospitality development outside Dubai, the project is being developed into its surrounding private wildlife reserve, supporting wide-ranging conservation practices and focusing on endangered species protection. Nestled within the Blue Mountains World Heritage Area, the secluded Wolgan Valley Resort & Spa only utilises 2% of its land area, the remainder being set aside as a wildlife sanctuary. Learn more at the website of Wolgan Valley Resort & Spa.
Cap Ternay Resort & Spa, Seychelles | Due to open in 2011/2012, Emirates is taking luxury eco-resorts to the next level with Cap Ternay Resort & Spa. Continuing Emirates Hotels and Resorts' dedication to conservation, this resort not only contributes to, but actively creates an intensively managed wildlife reserve and marine sanctuary. Set on the main island Mahe, the 45 hectare area also protects 400 metres of private beach nearby, where guests will get a taste of conscientious holidaying - right in the middle of paradise. Learn more at the website of Cap Ternay Resort & Spa.
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About protel | Hotel software made in Germany
protel offers technology and service solutions for the hospitality industry. It's hospitality platform, protel.I/O provides a complete, collaborative, vendor-neutral framework as a home and marketplace for the future of hospitality technology. Its PMS offering includes an entirely cloud-based solution, an installed on-site solution, and scalable hybrid solutions tailored to the specific needs of the client, from small independents to multinational hotel chains.
Founded in 1994, protel hotelsoftware GmbH operates under the leadership of managing partners Ingo Dignas and Manfred Osthues. With headquarters located in Dortmund, Germany, branch offices in Berlin, Vienna, Austria, and Atlanta, USA, plus a dense network of partner companies working in close cooperation, protel enjoys a worldwide presence. In over 93 countries, 14,000 hotels and hotel management schools attest to protel's high-level expertise and reliability, a third of them using protel cloud solutions.
Further information: www.protel.net