Emirates Hotels & Resorts continues cooperation with protel
Emirates Hotels & Resorts will shortly open their new resort in New South Wales, Australia. Wolgan Valley Resort & Spa is the second Emirates 'Sanctuary' Resort besides Al Maha in Dubai, that is running hotelmanagement software by protel. When Cap Ternay, Emirate's latest destination that is at the moment being developed in Seychelles, starts with protel as well, all of Emirate's Sanctuary Resorts will bank on protel.
With its opening scheduled for October, the last preparations at Australian Wolgan Valley Resort & Spa are well under way. Once again, Emirates Hotels & Resorts relies on the hotel management solutions of German protel hotelsoftware. Like Al Maha Desert Resort & Spa in Dubai, Wolgan Valley is running protel to individually manage the property while at the same time benefitting from the cross-link to other resorts of the group. protel at Wolgan Valley is already up and running: the first reservations were entered this week in the reservation office at Sydney as well as in the linked reservation center in Dubai.
Tony Williams, Vice President Resorts & Projects at Emirates Hotels & Resorts, explains, why protel is Emirate Group's hotelmanagement software of choice - not only at Al Maha, but at Wolgan Valley and Cap Ternay as well: "We are still satisfied with our decision two years ago when we switched the hotel management solution at Al Maha to protel MPE. protel's multi-property solution had already come up to expectations at 'The Harbour', our city destination in Dubai, proving to be an absolutely stable and at the same time highly flexible software. protel has the resources and expertise to smoothly realize and integrate any special developments we needed. My greatest satisfaction is that business relationship is taken seriously, and that we maintain direct communications with the most senior management and development staff at protel."
protel PMS is a flexible management system that ensures that each property within Emirates Hotels & Resorts retains its individual service qualities, yet will provide a working environment that includes the front office and central reservation, significantly enhancing co-ordination between them. All properties share centralised data, meaning that there is better coordination between reservations and other departments, even between hotels. Thus, protel PMS is integral in optimising company-wide information, essential in providing superb service to customers, assisting in relationship management, and integrating data across its range of properties, regardless of location.
About protel | Hotel software made in Germany
protel solutions form a robust technology stack for all hotel business types, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. Formed 27 years ago in Dortmund, Germany, shaped by one of the world's most dynamic overseas investment markets, the beating heart of this modern software company serves only hospitality. The first cloud-native PMS and apps went live in 2009, and two consecutive Olympic villages – "the largest hotels on Earth "- were built on protel. Operations expanded internationally to over 90 countries, leading to branch offices in Dubai, Vienna, and Atlanta. More than 14,000 hotels worldwide choose to power their business with protel. Continuing to influence the technological change within the hospitality industry, protel speaks excellent hotel. Talk to us today. www.protel.net
Susanne Detroy
Technical Communication and Public Relations
+49 231 915930
