Hotel Palace Berlin entrusts Swisscom with network renovation and delivery of state of the art IP-convergent guest services
"Our service philosophy is focused on personalization and utmost flexibility for the individual guest. To stay on the leading edge of service, it is obvious that we need to make most intelligent use of modern technology", says Kurt Lehrke, General Manager at the Palace Hotel. "Swisscom has helped us to explore our options and submitted a proposal that fully reflected our requirements. I am pleased that Swisscom is not only building our next-generation hotel network but also going to deliver some of the most advanced guest services available on the market today."
Starting its cooperation with Swisscom in 2003, Hotel Palace was among the Berlin's first hotels offering seamless WiFi connectivity across all hotel areas. The continuing demand for ever more bandwidth, more powerful conference networks and a modern IPTV solution have all contributed to the hotel's decision to invest in a new network infrastructure. Expected to conclude in November 2009, the network renovation will allow the hotel to propose its guests dynamic bandwidth, a range of extra services from Wireless Remote Printing to free newspaper downloads and an exclusive HD TV viewing experience.
"I am very pleased that Palace Hotel has decided to take our partnership to the next level", says Leo Brand, CEO of Swisscom Hospitality Services. "As its preferred technology provider, we will do everything to live up to the hotel's reputation and assist in further refining its personalized guest services. At the same time, we will drive cost efficiencies for the Palace Hotel: Formerly separate solutions like guest room entertainment, Internet access and conference services will be provided from one source and delivered through one set of cables that we, Swisscom, provide and manage. The advantage for the hotel is clear: One interface, lean and flexible structures and a fully customized set of services tailored to the needs of Palace Hotel".
About Hoist Group
Hoist Group is the complete hospitality partner for hotels, health care institutions and public operations. With more than 20 years of proven hospitality experience, Hoist Group is the market leader in innovative High Speed Internet Access, conference services, TV & content solutions, PMS and back-office software as well as other guest-facing amenities. Many hotel chains, flagship independent hotels and public hospitals have entrusted their IT to Hoist Group. Based in Sweden, the company has offices in a total of 18 countries in the EMEA region. Learn more about the company at www.hoistgroup.com.