New Affordable Video on Demand Option Through Intelity’s ICE
The age of fee-based Video on Demand has passed and now the industry is searching for an economical alternative. Intelity, an interactive hospitality technology innovator, introduces a cutting-edge Video on Demand (VOD) feature as part of the company's Interactive Customer Experience™ (ICE), a revolutionary in-room solution and property management system. ICE's VOD is available in standard and high definition with the latest movies, information programming and more. The VOD selection streams from the ICE interface to the current in-room television.
In true Intelity fashion, the Video on Demand feature is user-friendly and completely customizable from property to property. The ICE solution is available to hotels in three forms, ICE Touch, features an in-room touchscreen computer system, ICE Connect, utilizes personal laptops or other in-room computers, and ICE Mobile, operates on smartphones. Each version of ICE includes the VOD feature as well as the same front-end and back-end capabilities.
The front-end of ICE serves to assist each guest in maximizing their visit; it features real-time updates for room service menus, resort amenities and area attractions. Beyond the in-room compendium components, ICE schedules activities, including spa treatments and dinner reservations, arranges services, such as room service and valet, and allows users to customize their language preference so all guests benefit from this solution, no matter what country they call home.
Allowing the hotel to efficiently manage its staff, ICE also offers a backend monitoring system, ICE Control System (ICS). ICS tracks resort activity, staff efficiency and its own return on investment.
ICE is currently available in the United States and will continue its international rollout with Hacienda Tres Rios in Mexico's Riviera Maya later this month. For a live demo and more information on Intelity's ICE, visit www.intelityice.com. Interested hoteliers and timeshare managers can call toll free 1-888-REV PAR 1 to speak with an ICE hospitality expert for more information.
Intelity, headquartered in Orlando, Florida, is the creator of the world's first and most widely used integrated guest services platform, ICE (Interactive Customer Experience™). With certified integrations to all major hotel back-end management systems (POS, PMS, Ticketing, Spa and Room Controls), Intelity's complete guest service platform is a centralized property-automation system that delivers concierge-level services, guest request tracking and fulfillment, business-intelligence analytics, marketing/messaging capabilities, and a full content management system. Since beginning operations in 2007, the Inc. 5000 company has gained a reputation as a leader in hospitality technology with installations across six continents, including most major brands and many celebrated independent properties. Intelity was recently designated as the "Official Mobile & In Room Technology Provider" for Forbes Travel Guide, as well as the "Best Mobile App in Hospitality" from Travel Weekly"s Magellan Awards and the "World"s Leading Hotel Brand App" from the World Travel Awards. For more information, please visit www.intelitycorp.com.