SiteMinder Channel Manager Integrates With Micros-Fidelio Opera PMS
Leading international Channel Management company, SiteMinder, announced that it has completed a seamless 2-way connection to the Micros-Fidelio Opera Property Management System.
Mike Ford, Managing Director Of SiteMinder says 'The benefits of our solution to the hotelier are significant. Firstly, more reliable inventory and pricing is posted to more online channels more frequently, which of course means higher booking revenue and fewer manual errors by staff in updating sites with incorrect availability and rates. Secondly, the need for staff to capture booking site reservation information into the property management system is eliminated, resulting in a highly streamlined business process, bringing online booking activity into the mainstream reservation process while reducing cost and effort. An added benefit is that Staff do not require training on a different product because everything is driven from the PMS that they are used to working with.'
Christopher Lynch, Revenue and Distribution Manager for the Urban Hotel Group that are using the interface, had the following to say: 'The team at SiteMinder have delivered a highly functional, reliable, andstable interface for the Urban Hotel Group which means we can usethe Micros-FidelioOpera PMS asour single pricing and inventory distribution tool. Rate changes and available room inventory upload seamlessly and reservations are delivered linked to the correct profile and rate information which gives us real time pickup and savesin labour previously required to enter these bookings.'
SiteMinder has offered seamless Property Management System connectivity to leading booking sites for 2 years now, and has integrated several property management systems in that time, including Opera, Opera ORS, CMS Guest Centrix, RMS, Roonsoft, EzyRez, MotelMate with roomMaster and Softbrands Epitome currently in progress and due to be launched over the coming months.
For more information on The Urban Hotel Group, see www.hotelurban.com.au