Luxury Water’s Edge Resort and Spa Selects Maestro PMS to Maximize Efficiency, Guest Service & Online Bookings with Single-Vendor, Single Database Solution
Water’s Edge Resort & Spa is an elegant 170-room year-round destination and conference center just two hours from both New York and Boston that extends along Connecticut’s only private resort beach. The Resort occupies 25 acres of manicured lawns and gardens that surround guest wings, shops, lounges, sporting venues, 68 condominium units, and three restaurants, including one praised by Connecticut Magazine for having the best Sunday Brunch in the state. The Resort is home to a full-service spa with 10 treatment rooms, indoor and outdoor pools and an executive conference facility with 12 meeting rooms with professional onsite A/V and meeting planner teams.
Maestro provides integrated total-property solution
PCI compliance is essential
Online professional training was also a primary factor of the Resort’s systems decision. “We are a seasonal property with fluctuating staffing requirements that require continuous system training,” said Hennessey. “Maestro offers flexible, online education sessions for all its systems modules and one-on-one online personal training. Their single point of contact for training is the most effective and simplest way to schedule and conduct staff system education we have found and Maestro’s online program locked in our decision to work with NORTHWIND.”
For a live demo of the Maestro ‘Web Connection’ Suite featuring the ResWave Booking Engine, please contact the NORTHWIND-Maestro team at 1.888.667.8488 or email email@example.com
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About NORTHWIND – Maestro PMS | NORTHWIND is recognized in the hospitality industry for its “standard setting” Diamond Plus Service and robust integrated Maestro technology. With over 30 years of experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands that you need a scalable and flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control and profitability.
About Water’s Edge Resort & Spa | The enchanting Water's Edge Resort & Spa is secluded along the beautiful Connecticut shoreline overlooking Long Island Sound, in rustic Westbrook. The perfect New England beach-front resort offering charm, history, sandy beaches, 170 spacious rooms, award winning food, luxury spa, "The Shops at Water's Edge," indoor and outdoor pool and much more. Open year round; join us for family vacations, business retreats, and social events. Water's Edge Resort & Spa is full of possibilities. For more information go to