One-of-a-Kind Sparkling Hill Resort and Wellness Hotel Grows Online Bookings Daily for Guests and Groups for Much Anticipated April 2010 Grand Opening
Spectacular $100 Million British Columbia Destination Partners with Canadian-based Maestro PMS to Drive Online Bookings, Guest-Centric Automation and World Class Service
Sparkling Hill Resort and Wellness Hotel, in the majestic Okanagan Valley in Vernon, British Columbia, Canada announced it is accepting online reservations for its much anticipated grand opening in April 2010. The extraordinary Sparkling Hill Resort is a four-season, 152-room destination with a dramatic mountain setting and access to the world championship Predator Ridge Golf Course as well as to both the Silver Star and Big White ski resorts.
“We have booked 13 weddings and numerous group meetings for guests during and after our April grand opening,” said Janey Reilly, director of business development for Sparkling Hill Resort and Wellness Hotel. “Reservations for wellness getaways are coming in daily for our world-class wellness destination – many directly from our website’s Maestro ResWave online booking engine.” Sparkling Hill Resort and Wellness Hotel is a luxury new-build property with a 40,000 square foot Whole Body Wellness Spa with North America’s only minus -110 degree Celsius Cryotherapy Cold Sauna.
Technology Empowers World Class architecture amenities, activities and service
The dazzling resort features the highest quality amenities and is designed with the principles of ‘crystal architecture’ that include extensive use of beautiful Swarovski crystals throughout the resort. All rooms feature a crystal fireplace, sweeping views and deluxe comfort bedding. The owners of Sparkling Hill Resort turned to NORTHWIND-Maestro PMS, a Canadian-based technology company to automate the stunning and unique resort.
“We evaluated many systems from other Canadian and International solution providers to select the finest technology to support our resort’s high-touch guest-centric service standards,” said Reilly. “The Maestro™ Enterprise Property Management hotel software and online booking engine is widely installed internationally and was the most comprehensive application we saw. We are Canadian, and it is a positive experience to partner with a Canadian solution provider.”
Reilly said today’s travelers want to book their travel, rooms, spa treatments and activities online. “It is essential to maintain an innovative online presence that enables guests to reserve all elements of their Sparkling Hill Resort experience from our website. NORTHWIND’s Web Connection technology enables guests to book spa appointments and other activities with their room to personalize their experience.” The resort is a four-season destination that offers access to the famous Predator Ridge Golf Course, voted to Score Magazine's Canadian Top 25 courses. Sparkling Hill Resort also offers fishing, hiking, water sports and other adventures to guests.
“The Maestro software is perfect for our guest-centric European-style full body spa resort,” said Reilly. “The NORTHWIND installation team did a very professional job of training us in how to use the system to capture guest information and streamline our operation. They understand the importance of guest service. We expect a very busy and successful opening in April.”
Video of the spectacular Sparkling Hill Resort and Wellness Hotel
For a live demo of the Maestro Property Management Suite, please contact the NORTHWIND-Maestro team at 1.888.667.8488 or email
Macarena Lorenzini
+ 1 888 667 8488