Despite travel buyer and hotelier efforts this year, the accuracy of the hotel rates loaded into the global distribution systems has only slightly improved. Meanwhile, another chronic problem, the dropping of those negotiated rates, has grown increasingly troublesome in a buyer's hotel market.

Carlson Wagonlit Travel clients saw a slight uptick in rate-loading accuracy in the first round: 75 percent of rates loaded correctly on average, compared with 71 percent last year, followed by 90 percent accuracy on the second round, said Sherie Hermann, global project manager for CWT's hotel solutions group. "Hotels have done a better job because they're anxious for the business," she said.

Read the full article at businesstravelnews.com