Plus Services Company Partners with UniFocus; Deploys Watson, R.M. ™ Time & Attendance
“We are pleased to announce our partnership with UniFocus and implementation of Watson, R.M. Time & Attendance in all of our US locations,” said Scott Fasano, Vice President of Operations for Plus Services Company. “Our unique business model is out of the norm, so it was a challenge to find a solution provider that could provide the flexibility to handle all of our complex workforce variables and contract requirements. UniFocus’ T&A meshes very well with our service structure, taking cost savings and efficiencies for our clients to a whole new level.
“Best of all, the real-time tracking and biometric readers are a major improvement over archaic time clocks,” added Fasano. “We now have the ability to more effectively manage a dispersed workforce with greater consistency in each location, also providing us with many opportunities to measure performance and productivity.”
UniFocus’ Watson, R.M. T&A enables organizations of any size to realize cost savings early on—from eliminating unauthorized overtime or early punches to paperless employee authorizations.
“Our partnership with Plus Services Company represents another milestone in the history of Watson, R.M. as the most flexible workforce management solution of its kind,” said Mark Heymann, UniFocus President and CEO. “Watson, R.M. T&A takes the pain out of managing a diverse workforce by handling compliance issues and reducing costs right away. Another huge benefit is that the system is centralized and hosted, providing visibility at the corporate level and improved standardization in every location.”
Watson, R.M. T&A includes built-in automated forecasting and scheduling so companies have the right people at the right time and place, optimizing standards; dynamic real-time reports consistently quantify results.
About Plus Services Company
Plus Services Company provides hospitality services at hotels, airports, parking lots, and cruise ports throughout the United States, Canada and Hawaii. With over 20 years of hospitality experience, Plus leads the industry in first class service. Plus provides a wide range of services including bellmen, valet parking, self-parking management, airport services, and the world's first, TSA approved remote airline check-in system. Bags, Cars & Serv, each represents a segment of the services Plus provides. Find out more at .
Based in Dallas, UniFocus serves hospitality, casino and resort operations in the U.S. and overseas. UniFocus offers full-service operational analysis, management and staff training, financial and labor management applications, as well as staff, meeting planner and guest satisfaction measurement programs, along with a unique mystery evaluation system that can link service standard attainment to guest and employee perceptions. The resulting database allows UniFocus to uniquely correlate and benchmark each client’s performance to their particular competitive markets. Enhanced reporting capabilities allow hospitality executives to have a “total picture” overview of their operations, set strategic actions and gain asset value.
UniFocus is a member of the American Resort Development Association (ARDA), a member of the Association of Collegiate Conference and Events Directors-International (ACCED-I), a Microsoft® Certified Partner, an affinity partner of the International Association of Conference Centers, and an allied member of the American Hotel & Lodging Association. For more information, visit or call 972-512-5100.
Director of Public Relations