Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its August 2010 report.

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As we come into the last month of summer, we find that August hotel performance was an improvement over July, with some key segments performing well. However, the overall averages for all hotel segments were dragged down by a surprisingly poor showing in Extended Stay hotels. On a scale of 1-5, 5 being "fantastic" and 1 being "poor," the only positive category for the average hotel lodger was in Dining for the second month in a row, rising a meager 0.61% (from 3.26 to 3.28). The rest of the average hotel performances were losses: a 6.71% drop in Resultant Quality Score (3.28 to 3.06), a 4.95% decrease in Facilities ratings (3.64 to 3.46), a 6.96% loss in Housekeeping (3.16 to 2.94). Rooms saw a 8.25% decline (3.15 to 2.89), a 4.39% decrease in Staff reviews (3.42 to 3.27), and a significant 16.99% dip in Value (3.06 to 2.54).

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About Lodging Interactive | Lodging Interactive, headquartered in Parsippany, NJ, is an award winning leading provider of Internet Marketing Services to the hospitality, spa and restaurant industries. The company provides a portfolio of effective hotel internet marketing services to hundreds of hotels, resorts, timeshares, spas and restaurants. Clients include branded hotels from nearly every major brand as well as prestigious, landmark independent hotels.

Through its CoMMingle Social Media Marketing Agency operating division, the Company offers hospitality focused and fully managed outsourced hotel social media marketing.

Lodging Interactive is a member of the American Hotel & Lodging Association (AHLA) and is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI). For more information contact Richard Walsh, Vice President of Business Development at [email protected] or at 877-291-4411. The company's website is located at www.LodgingInteractive.com.

About Lodging Interactive

Since its founding in 2001, Lodging Interactive has provided digital marketing services to hotels worldwide, including select service, full-service, and luxury properties.

The Company's social media marketing and guest reviews response division, CoMMingle:Engage, serves a range of hospitality businesses, including hotels, restaurants, spas, and management companies.

Additionally, the Company provides subscription-based website development and digital marketing services. The subscription-based service is based on a 'pay-as-you-go' model and requires little upfront investment on the part of the hotel.

Lodging Interactive has received numerous awards, including the HSMAI Adrian Award and accolades from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly's Magellan Awards.

For more information, email [email protected], call 877-291-4411 ext. 704, or visit the company's website.

Richard Walsh
Vice President, Business Development
877-291-4411

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