IHG Announces First Pilot Of The Front-desk Bypass Cell Phone Solution: MobileKey
IHG pilots a new solution created by OpenWays that offers guests the option to use their personal cell phone as a mobile room key
IHG (InterContinental Hotels Group), the world's largest hotel group by number of rooms, announces the hospitality industry’s first pilot of a mobile-based front desk bypass solution that gives guests at the Holiday Inn & Suites Chicago O'Hare Rosemont and the Holiday Inn Express Houston Downtown the freedom of choice. As part of the pilot that began this month, travelers visiting the two pilot locations can choose between MobileKey access to their guestroom or continue to check-in the traditional way and obtain a plastic keycard prior to going to their room.
During the pilot, which involves all of the guestrooms at the Holiday Inn & Suites Chicago O'Hare Rosemont and the Holiday Inn Express Houston Downtown, guests will have the option to “enroll” for MobileKey via the e-mail sent prior to their check-in date or at the front desk. If they choose to participate in the pilot, they will be among the first guests to use MobileKey. Participants will be rewarded with a $10 Amazon.com Gift Card for filling out a short survey after their stay.
OpenWays, the company that created the MoblieKey technology, uses the principle of Crypto Acoustic Credential (CAC™) and text messaging (SMS) to securely deliver an encrypted tone or "credential" to the right user anywhere in the world. Installation of the technology at hotels involves a simple upgrade to all existing room locks with an OpenWays CAC decoding device. The solution is compatible with the latest smartphones (including the new Apple iPhone 4 and 3GS, the Google Android-based phones, Blackberry’s, etc.) and every other cell phone and carrier worldwide as well as all the major electronic-locking systems and access-control systems. The easy-to-use MobileKey invites each guest via e-mail to "enroll" for the mobile room key service before their check-in date. The day of arrival the guest receives a text message containing both the room number and a secured link to retrieve the room key. When the guest arrives at the hotel, the guest can bypass the front desk, go directly to the room, and via cell phone open the door lock. Each CAC “aural” key produced is encrypted, unique and becomes obsolete from the moment it is used for optimum security.
"We would like to thank IHG and Holiday Inn for being first in the hotel industry to deploy the MobileKey solution from OpenWays," said Pascal Metivier, OpenWays Founder and CEO. "It has been a true honor to partner with such visionaries who strive to keep guest service at the forefront of their operations and who recognize the value that a mobile strategy brings to today's travelers. We look forward to future of this program."
To learn more about the MobileKey pilot, provide feedback and ask questions, visit the IHG Innovations Center blog at www.innovationcenter.ihg.com.
InterContinental Hotels Group (IHG) [LON:IHG, NYSE:IHG (ADRs)] is the world's largest hotel group by number of rooms. IHG franchises, leases, manages or owns, through various subsidiaries, over 4,500 hotels and more than 650,000 guest rooms in 100 countries and territories around the world. The Group owns a portfolio of well recognized and respected hotel brands including InterContinental® Hotels & Resorts, Hotel Indigo®, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites® and also manages the world's largest hotel loyalty program, Priority Club® Rewards with 52 million members worldwide.
IHG has over 1,300 hotels in its development pipeline, which will create 160,000 jobs worldwide over the next few years.
InterContinental Hotels Group PLC is the Group's holding company and is incorporated in Great Britain and registered in England andWales.
IHG offers information and online reservations for all its hotel brands at and information for the Priority Club Rewards program at . For the latest news from IHG, visit our online Press Office at
About Holiday Inn | With more than 1,300 hotels worldwide, Holiday Inn Hotels is the most widely recognized lodging brand in the world. In fact, Holiday Inn was one of the first international hotel brands to establish a presence in China in 1984. Holiday Inn Hotels and Resorts provides the services that business travelers need, while also offering a comfortable atmosphere where all people can relax and enjoy amenities such as restaurants and room service, swimming pools, fitness centers and comfortable lounges. The casual atmosphere and amenities such as meeting and on-site business facilities, KidSuites rooms and, Kids Eat and Stay Free programs, demonstrate the long-standing commitment of Holiday Inn Hotels and Resorts to serving travelers and have helped to establish the brand as “America’s Favorite Hotel.” For more information about Holiday Inn and Holiday Inn Resorts, including IHG’s new vacation resort brand Holiday Inn Club Vacations, or to book reservations, call 1-800-HOLIDAY or visit .
About Holiday Inn Express | Holiday Inn Express hotels are modern hotels for value-oriented travelers. Fresh, clean and uncomplicated, Holiday Inn Express hotels offer competitive rates for both business and leisure travelers. Guests Stay Smart® at Holiday Inn Express hotels where they enjoy a free hot Express Start® Breakfast Bar, free high-speed internet access and free local phone calls (US and Canada only). There are currently more than 2,100 Holiday Inn Express hotel locations around the globe. For more information about Holiday Inn Express hotels or to book reservations, call 1-800-HOLIDAY or visit .
About OpenWays | OpenWays is a global solution provider of mobile-based access-management and security solutions. With offices in Chicago, Las Vegas, Seoul and Paris, OpenWays provides technology solutions allowing for the secure issuance and delivery of access rights and keys process via any cell phone operating on any network. The OpenWays solution is truly unique as it built on the concept of credential dematerialization. The OpenWays mobile room key solution works on ALL the 4 billion cell phones in service in the world today. For more information, please contact Pascal Metivier at ++ 33 6 85 622 306 or email or Barb Worcester at +1 440 930 5770 or email . .
Senior Corporate Communications Manager