Industry Update
Supplier News 7 October 2010

HBSi Expands Its Service Offering with Help from Genares

HBSi hotel customers now can manage their GDS and direct Internet business through their single, real-time connection to HBSi

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Hotel Booking Solutions (NOV 08)

HBSi, an IBS Group company, and Genares Worldwide Reservation Services have expanded their relationship to add GDS and Internet/mobile booking engine services to their connectivity offering.


With help from Genares, HBSi now provides hotel companies with connectivity to their most important electronic segments: the GDSs (through which most business travel is booked), the hotels' own booking engine as well as key online travel websites.

HBSi's iDemand Gateway TM platform allows hotels to connect and manage all of their electronic distribution through a single, real time, connection that is directly integrated into their CRS or PMS.

Greg Berman, chief operating officer of HBSi, commented: "For many years, HBSi has delivered real-time connectivity to key leisure channels; now with GDS, IBE, and mobile solutions available, we add even more value to our hotel partners who seek the benefits of centralized channel management and distribution services."

One of the first customers to leverage GDS services is Intrawest, a luxury resort owner and operator based in Vancouver, Canada. Scott Fiegehen, director of distribution for Intrawest, said, "GDS connectivity through HBSi has enabled Intrawest to manage two critical pieces of our distribution with just one connection. With HBSi, we have real-time connectivity to the lion's share of our leisure partners, as well as the ever important GDS segment, which ultimately simplifies and streamlines our processes immensely."

In recent months, GDS connectivity also has been added by Treasure Island as well as others in the Las Vegas market.

Genares and HBSi have worked together since 2007 to provide connectivity to Genares customers. The GDS connectivity via Genares for HBSi customers expands that relationship in a new direction. Additionally, Genares' capabilities through its booking engine include multiple revenue-selling opportunities through its unique functionality, such as mobile, e-marketing and CRM, providing the industry's most comprehensive distribution package. For a demonstration of the new connectivity with HBSi, customers should contact Debra Taube, vice president of business development for Genares via +1 734 495 9700 or [email protected]

About HBSi

HBSi, an IBS Group company, has for more than a decade led the market in providing real time channel management and connectivity services to the Hotel industry. With the largest network of real-time connections to the leisure market, HBSi's iDemand Gateway fully integrates to any PMS or CRS. HBSi focuses on speed to market, relevance of its supply and distribution networks, and integration expertise to drive increased revenue to its partners. HBSi's hotel customers span more than 40 countries worldwide, including Boscolo Hotels, , Fairmont, Harrah's, Hyatt Hotels & Resorts, IHG, Kerzner, Loew's, Raffles, and Sandals. The company's travel partners include, Expedia, Flight Centre, MLT Vacations, Orbitz and Travelocity. For more information, visit

About IBS

The IBS Group (IBS) is a leading provider of new-generation IT solutions to the global Travel, Transportation and Logistics (TTL) industry. A specialist in the domain, IBS offers business consultancy that helps customers enhance revenue and market share, reduce cost of operations and manage growth profitably. IBS solutions manage the mission-critical operations of major airlines, airports, oil and gas companies, seaports, cruise lines and tour operators world-wide. IBS is SEI CMMI Level-5 and PCMM Level 5 assessed, ISO 9001:2008, TickIT and ISO 27001:2005 certified, and operates out of twelve business centers in the Americas, Europe, Asia-Pacific, the Middle-East and Africa. More information about IBS is available at

About Genares

Genares Worldwide Reservation Services Ltd. was launched in 2004 by former Lexington Services Corp. founders and executives. As the first new central reservation system (CRS) to come to market since 1999, Genares' gReserve web-based CRS and related services are provided on an ASP basis and designed for properties ranging from small independents to large chain hotels worldwide. The privately-held reservations technology provider was created by hoteliers for hoteliers. Genares' services include: seamless GDS and Internet connectivity, a private-label Internet booking engine including mobile access, a web-based CRS with two-way XML property management system interfaces, and private-label voice reservations/call center services. Genares is headquartered in the Dallas/Fort Worth suburb of Irving, Texas, and has sales representation worldwide, with offices throughout Europe and Asia. For more information, visit

Emily White
Sales and Marketing Coordinator
Phone: +1 678-391-6085
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