CLEVELAND | Agilysys, Inc. (Nasdaq: AGYS) a leading provider of innovative information technology and hospitality software solutions, today announced that The Gotham Hotel on 46th Street in New York City has selected the Guest 360™ Property Management System to streamline operations and enhance guest service. The 66-room boutique hotel opened in October 2010.

"We chose the Guest 360 property management system for our new hotel because it is extremely user friendly, and it helps staff check in guests in an efficient manner to provide the best possible service," said Klaus Ortlieb, managing partner of The Gotham Hotel. "This solution is truly revolutionary, and we are confident it will help us meet and exceed guest expectations. It was also very easy to work with the Agilysys team who handled the installation. "

The Guest 360 solution is the hospitality industry's first full-function property management system built from the ground up to utilize Service-Oriented Architecture (SOA), which provides a highly scalable solution for hotels of all sizes as well as multi-property operations. SOA enables the Guest 360 solution to be tailored to a hotel's business processes and allows for flexible integration with other software systems. Features of the Guest 360 Property Management System include: an attributes-based inventory engine; an innovative offer and rating system; and Guest Hub, a centralized repository for guest profiles, including history, itineraries, interests and preferences. The system's intuitive features help hoteliers exceed guest expectations by tracking preferences from visit to visit and hotel to hotel.

"The Guest 360 solution offers a real departure from traditional property management systems that merely track reservations and perform check-in and check-out," said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. "This solution actually helps predict guest preferences and makes suggestions based on guest recognition. This innovative technology will give The Gotham Hotel a competitive advantage and enable the property to provide a more memorable guest experience."

The Gotham Hotel on 46th Street in midtown Manhattan brings a new type of hotel experience to New York City. Its 66 guest rooms offer European style and comfort and feature loft-like ceilings, dynamic windows, vast bathrooms, custom accessories and thoughtful amenities. With terraces off every room, guests feel as if they are floating above the city while enjoying sweeping New York views. Owned by R&B Development and operated by Klaus Ortlieb of KO Hospitality, The Gotham Hotel is a serene hideaway for discriminating guests and is located within minutes of Grand Central Station, Rockefeller Center, Times Square and the luxury shopping of Fifth Avenue.

About Agilysys

Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology — including hardware, software and services — to help customers resolve their most complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys and its subsidiaries operate extensively throughout North America, with additional sales and support offices in the United Kingdom, Singapore and Hong Kong. For more information, visit www.agilysys.com.

Bill Gergely
Director of Marketing
440.519.8188

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