Revised Lodging Security Officer (LSO) Training Programs Addresses Current Security Challenges
The past decade has brought many new security challenges for hotels, which are addressed in the American Hotel & Lodging Educational Institute's revised Lodging Security Officer (LSO) training program.
New and updated topics included in this new edition of the Lodging Security Officer program include:
· Revised Americans with Disabilities Act (ADA) regulations
· Child trafficking/protection of children
· Expanded bomb search information
· Anti-terrorism/signs of terrorism
· Foodborne illnesses
· Active shooters
· Handling the death of a guest
· Hostage situations
Subject matter experts who provided insight and direction on the program's revision included loss prevention professionals from Marriott International (Carol D. Owens and Daniel Danson), Starwood Hotels and Resorts (Clarence Izzard), InterContinental Hotels Group (Amanda Crosby), Hyatt Hotels (Todd Locke), Hilton Hotels & Resorts (Mike Dove),and Interstate Hotels & Resorts (Jim Cunningham).
The Lodging Security Officer program can be used to prepare for the Certified Lodging Security Officer (CLSO) designation, one of three professional certifications that AHLEI offers for hotel security personnel.
Lodging Security Officer is available for $159.95 for AH&LA members; $199.95 for nonmembers. To order, visit www.ahlei.org or call 800-752-4567 or 517-372-8800. Outside the U.S. and Canada, call 407-999-8100.
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