The past decade has brought many new security challenges for hotels, which are addressed in the American Hotel & Lodging Educational Institute's revised Lodging Security Officer (LSO) training program.

The self-study program that includes four modular textbooks, a DVD, and a workbook with progress quizzes, is designed to increase the professionalism of security officers and other employees who perform security functions at a property. The program provides general security-related techniques as well as hospitality-specific information that employees need to know to balance security procedures and guest service.

New and updated topics included in this new edition of the Lodging Security Officer program include:

· Revised Americans with Disabilities Act (ADA) regulations

· Child trafficking/protection of children

· Expanded bomb search information

· Anti-terrorism/signs of terrorism

· Foodborne illnesses

· Active shooters

· Handling the death of a guest

· Hostage situations

· Shelter-in-place

Subject matter experts who provided insight and direction on the program's revision included loss prevention professionals from Marriott International (Carol D. Owens and Daniel Danson), Starwood Hotels and Resorts (Clarence Izzard), InterContinental Hotels Group (Amanda Crosby), Hyatt Hotels (Todd Locke), Hilton Hotels & Resorts (Mike Dove),and Interstate Hotels & Resorts (Jim Cunningham).

The Lodging Security Officer program can be used to prepare for the Certified Lodging Security Officer (CLSO) designation, one of three professional certifications that AHLEI offers for hotel security personnel.

Lodging Security Officer is available for $159.95 for AH&LA members; $199.95 for nonmembers. To order, visit www.ahlei.org or call 800-752-4567 or 517-372-8800. Outside the U.S. and Canada, call 407-999-8100.

About the American Hotel & Lodging Educational Institute (AHLEI)

Established in 1953 as the nonprofit education and training arm of the American Hotel & Lodging Association (AHLA), AHLEI's mission is to be the preferred provider of quality resources to educate, develop, and certify hospitality educators, students and professionals worldwide. AHLEI became part of the National Restaurant Association" Training & Certification division in 2017, connecting and leveraging the resources of two organizations that are deeply committed to a vision of career success and upward mobility for current and future hospitality, restaurant, and food service employees.

Elizabeth Johnson
Senior PR & Marketing Manager
+1.517-318-2359
Educational Institute

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