Chicago, IL – CHART’s semi-annual hospitality training conferences are the premier learning forums for restaurant trainers, hotel trainers and human resource professionals. Members and guests of the Council of Hotel and Restaurant Trainers (CHART, ) will gather at the Radisson Blu Aqua Hotel in Chicago on July 21-24, 2012 to learn and share effective training and development practices that can quickly translate into improved operational results and higher level employee performance. The agenda, with session descriptions and speaker bios, can be viewed at: .

CHART’s 84th three-day conference and one pre-conference day is expected to draw more than 300 hospitality professionals nationwide and will feature approximately 16 highly-specific sessions. Leading hotel and restaurant industry experts, motivational speakers, authors, and consultants will address:

  • Decision Making Strategies
  • Building Personal and Professional Relationships
  • Accountability Practices
  • Increasing Employee Engagement
  • Leadership Growth
  • Power of Listening
  • Rebranding Training Department
  • Leading Multi-Generations
  • Instilling Work Ethics
  • other employee performance issues impacting training

Featured Keynote Speakers:

  • Hayden Hayden, Chief Visionary, MyDriving4Life, LLC , Conscious Choosing: My 4 On the Floor
  • Hayden Hayden, Chief Visionary, MyDriving4Life, LLC , Conscious Choosing: Our V-6 Process
  • Mark Scharenbroich , Speaker, Author, Producer, Scharenbroich & Associates, Nice Bike: Making Meaningful Connections on the Road of Life
  • Eric Chester, CSP, CPAE, Founder/CEO, Reviving Work Ethic / Bring Your A Game to Work, Reviving Work Ethic: Ending Entitlement & Restoring Pride Along Your Front Lines
  • Dr. Bob Nelson, President, Nelson Motivation Inc., The Road to Recovery: Strategies for an Engaged Workforce

Additional Conference Features:

  • Interactive Content-rich Breakout Sessions on Timely Industry Topics
  • Pre-Conference Trainer Competency Certificate Workshops (topics include: Evaluation and Assessment, Operational Knowledge, Strategic Planning and Process Improvement)
  • Post-Conference Management Workshop
  • 19th Semi-Annual Community Service Event
  • First-Time Attendee Orientation Program
  • Powerful Networking Opportunities with Top Professionals
  • Gala Dinner with presentations of the Commitment to People Award (given to a member company’s CEO/President), Spirit of CHART award and several scholarship awards
  • Resource Gallery Vendor Exposition
  • Welcoming Energetic Atmosphere
  • Low Conference Fee which includes many Meals and Activities

“Our high-energy conferences continue to be top-rated due to the relevant content presented by industry experts and outstanding networking opportunities,” commented Jen Swan, CHART President and Director of Training for CSM Corporation. She continues, “Attendees get access to top-quality speakers, ideas and resources that can be immediately implemented to work smarter and gain the competitive edge that is critical in today’s marketplace.”

For further details on CHART, as well as additional conference information and to register, visit

To view videos from past CHART conferences, visit

CHART (), a non-profit professional association founded in 1970, is the leading resource for the development and advancement of hospitality training professional and their organizations. With more than 400 members from more than 300 multi-unit restaurant and hotel companies, CHART represents a workforce of almost five million. CHART includes all facets of hospitality training, learning and performance professionals; from entry level to senior executive. CHART’s mission is to develop hospitality training professionals to advance industry training practices and improve operational results by providing access to education, tools and resources.

Tara Davey
Executive Director
(800) 463-5918
CHART