Horst Schulze, Chairman & CEO of Capella Hotels and Resorts, explains how "luxury is changing," and reveals his new strategy geared towards the business traveler. Founded in 2002, Capella Hotel Group (CHG) provides higher levels of guest satisfaction, guest retention, employee satisfaction, and, ultimately, financial rewards for its owners and investors.
About Capella Hotel Group
The Capella Hotels and Resorts collection consists of properties in Singapore, Bangkok, Ubud, Shanghai, Sanya, and Düsseldorf. Joining the portfolio later this year is Capella Hanoi, designed by world-renowned architect Bill Bensley. Set to open in the coming years include properties in the Maldives, Sydney, and Chiang Mai. Capella Hotels and Resorts was named 2nd Best Hotel Brand in the World in the Travel + Leisure World’s Best Awards 2020. The exceptional hospitality brand focuses on crafting authentic, cultural experiences for its guests, combining a legacy of thoughtful design with the highest level of personalised service. For more information, visit capellahotels.com