FCS Unicorn Now Rated “Avaya Compliant” with Avaya Communications Server 1000
FCS Unicorn provides both onsite and hosted high-end billing systems for large-scale hotels, integrated resorts or multi-property operations. FCS Unicorn's ability to interface with many different property management systems and other hotel applications simplifies billing and system integration for complex hospitality implementations.
The application is now compliance-tested by Avaya for compatibility with: Avaya Communication Server 1000 (Avaya CS 1000) 7.5, in addition to previously announced compliance with Avaya Aura® Communication Manager 6.2.
"FCS Unicorn improves operational efficiencies for our hotel customers and benefits hoteliers who want the convenience of a cloud-enabled solution with comprehensive billing capabilities for multiple systems via one interface," says Tom Dillon, CEO of FCS. "Whether it is a large scale integrated resort, a chain hotel or a boutique hotel, hoteliers can now incorporate new technologies into their Avaya communications infrastructures confidently, cost effectively and with ease."
FCS is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
As a Technology Partner, FCS is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
"Development partners like FCS are helping Avaya reach new markets," said Eric Rossman, vice president, developer relations, Avaya. "Working with FCS gives us a window into additional technology development, and opens new doors of opportunity for us to explore."
About Avaya | Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
Founded in 1982, FCS is a comprehensive hospitality technology solutions and services provider, with an extensive portfolio of integrated products used by more than 5,000 hotels with over 8,000 installations in 32 countries. FCS mobile applications are available on staff mobile devices, providing enhanced efficiency with the ability to assign, view and update tasks on the go. This functionality seamlessly integrates into six web-based guest serving applications that are grouped into FCS" Hospitality Operations Management category, including FCS Connect, e- Housekeeping, e-Laundry, e-Recovery, e-Engineering and e-Concierge; all specifically tailored to enhance service optimization and the guest experience. These applications can integrate with a hotel's PMS and other third-party systems via FCS Gateways products; Unicorn and Phoenix, or can seamlessly function alongside CosmoPMS, FCS" own innovative PMS solution. With FCS Enterprise Reporting, hoteliers can maximize both revenues and property reputation with streamlined access to business analytics and operations performance intelligence. For more information, please visit www.fcscs.com.