New York, NY, March 2013 – Join Thomas T. Kraft for Negotiation Skills training on March 25-26, 2013 at The Benjamin in New York. Thomas has delivered this and other topics to thousands of participants around the globe who all have been thrilled to have learned such useful and winning strategies.

Participants will learn how to strategically and competently manage contract negotiation with existing customers or new accounts. In addition they will explore the requirements needed to set up a systematic negotiation and how professionally to prepare for it. The participants will also learn the communication techniques to effectively and confidently manage and win price nego­tiations with customers as well as how define a strategy.

This will be a fun and interactive session, including role play and analysis thereof.

Sign up today to reserve one of the last training seats! Go to www.ifh-worldwide.com or call +1/561/542-3231.

About IFH® Institute For Hospitality Management
With more than 90 training programs IFH® Institute For Hospitality Management is market leader in the fields of people development, quality assurance via mystery shopping, mystery calls and benchmarking as well as management strategy development for companies in the service industry.

Founded in 1989, IFH® specialises in national and international hotel companies, upmarket individual hotels, as well as companies in the automobile, healthcare and pharmaceutical industry.

Headquartered in Frankfurt, Germany, IFH® operates offices in London, Moskau, Dubai, Hong Kong, Singapore, Mumbai, Miami and Belgrade and employs more than 100 people worldwide.

Since 2008, it is part of the I.H.S. GmbH Group, which is a group of companies specialized in providing a broad range of services to the international hotel and travel industry.

Constanze Minten
Director Operations
+1/561/54 23 231