Industry Update
External Article 4 June 2013

New York hotel's plan to end room service could gain following

share this article
1 min
Logo 'Yahoo!'

Plans by one of the largest hotels in New York City to jettison room service could spur other hotels to scrap the luxury to improve profits, Hilton Worldwide Inc reported its chief executive said on Monday. The New York Hilton Midtown, a 2,000-room, full-service hotel, plans to eliminate room service this summer and open an on-site eatery that will offer gourmet take-out. The company said it does not have current plans to roll out the initiative more broadly at its 4,000 hotels worldwide.

Read the full article at Hilton

Related News

Has Hilton Created a ‘New Normal’ in the Hospitality Industry? | By Pam Danziger

7 June 2013 — This week Hilton Worldwide's chief executive Christopher Nassetta announced the company was doing away with room service in its New York Hilton Midtown hotel. Turns out, this is the second Hilton to end room service, following the Hilton Hawaiian Village.
Read more

In light of all the interest regarding the NY Hilton and their decision to stop offering room service, PKF has put together the numbers...

7 June 2013 — For guests at a landmark hotel in the Big Apple, ordering breakfast in bed that gets wheeled in on a silver platter will soon be a thing of the past. New York Hilton Midtown, the biggest hotel in New York City, with nearly 2,000 rooms, says it will eliminate room service starting this summer.
Read more
Latest News