We are proud to announce that seven incredibly talented hoteliers have joined the global team at Hotel Solutions Partnership. Truly independent, as individual consultants and as a team, this network of insightful advisors is now even better equipped to offer strategic advice as well as implementation support and on-going oversight services to your hotel or hotel portfolio.

For almost ten years we have been solving complex problems for hotel owners and operators by bringing together independent truth-telling experts, each of whom has led hotels or hotel companies. With more than 30 members, the team can now assemble any mix of over 80 different areas of expertise to create a customized response to your needs anywhere in the world, as well as in our own domestic markets.

  • Jane Bethke is a strategic development executive and seasoned sales professional specializing in long-term customer relationships. Practiced in account management, she has the ability to articulate needs and recommend solutions that match customer objectives with skilled practitioners in a cost efficient manner. Her skills and achievements have been demonstrated in culinary, conference services, catering, group sales, and supplier/client relations as an independent business owner.
  • Richard Coates is an experienced advisor offering strategy development, business and marketing planning services to the hospitality, tourism and travel sector. His proven approach is based on developing marketing and business plans for clients that are fully aligned and effectively prioritised, ensuring that they successfully identify, analyze and deliver the growth objectives available to the business.
  • Dorothy Cusack is an accomplished and practiced business professional with extensive experience in the UK, Irish, EU and US hospitality markets. Key areas where Dorothy brings expertise include brand management, business development, marketing management, investment appraisal and business case formulation.
  • Julie Halstead has many years of diverse experience in the hospitality industry, as well as consulting. Prior to working with Marriott International for 15 years, she was a consultant with a large multinational accounting firm and a small entrepreneurial consultancy. Before receiving her MBA in Hotel, Restaurant and Institutional Management from Michigan State University, Julie worked in hotel operations at the historic Hotel Del Coronado and Sheraton Harbor Island hotels in San Diego, California.
  • Cindy Miller is a strategic marketing and media production executive specializing in creating long-term marketing strategies for companies and organizations. Adept at reinvigorating existing brands and creating new ones, she immerses herself into her client's organizations in order to assess strengths and weaknesses in their current communications and operations channels. She then crafts key messages, identifies the appropriate media and training needed to most effectively communicate and reinforce them to the appropriate audiences, and manages her creative and training teams in the production, implementation and measurement of their effectiveness.
  • Niall Murray specializes in large integrated resorts, casinos and hotels, with a particular focus on strategic and operations development, pre-opening, quality guest service, performance optimization and human resource development.
  • Philippe Maricq advises on processes and technologies to mitigate risk - operational, administrative and financial. His flexible yet disciplined and structured approach evaluates, improves and finally adds value to hotels. And his approach has also led to turnaround in some hotels. He brings what he calls Constructive Auditing, providing advice and implementing improvements to the management of risk over the long term and in so doing building bridges between operations, the Board and shareholders.

Ian Graham, CEO of Hotel Solutions Partnership says, "The leadership team at Hotel Solutions Partnership is continually amazed at the talent that surrounds us. As a team and as individuals, time after time, we see our expert consultants delivering outstanding value for money to clients. We now have a full service capability led by Doug Fiedler in the USA, and real strength in depth around the world."

If you are interested in engaging with insightful, independent, innovative, cost effective, actionable advisors leading to profitable strategic and operational change in your hotel business, please Contact Us.

More details on all the team members are available by clicking here.

Hotel Solutions Partnership offers specialist hotel consultancy services to hotel owners, operators, brands, developers, lenders and investors around the World. Hotel Solutions Partnership is a hand-picked network of experts. Between us, we have expertise in more than 75 disciplines, covering all the elements involved in running a successful hotel or hospitality business in today's globally competitive and evolving environment. Click here to learn more.

Ian Graham
C.E.O.
+44 (0) 845 481 2628
The Hotel Solutions Partnership