Love it or hate it, the fee-based business model appears to be here to stay for airlines. But the hotel business is a different story. Airlines, as even casual fliers are well aware, have been piling on fees for years. U.S. carriers collected more than $6 billion in baggage and reservation change fees last year, an all-time high. For a particularly fee-crazy carrier such as Spirit Airlines, roughly one-third of revenues come from fees—seat reservations, carryon and checked luggage, bottled water—rather than money paid strictly for flights. To some extent, the hotel industry has followed the airlines down the path to a more fee-centered, nickel-and-dime business model. In 2012, guests at U.S. hotels paid nearly $2 billion in fees.

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