TripAdvisor named Kempinksi Hotel Cathedral Square as one of the Hot New Hotels and number one in Europe. In the inaugural list TripAdvisor recognized 33 hotels in 18 countries worldwide that opened within the last year. These properties have provided guests with memorable experiences and have earned a minimum of four out of five bubble rating on TripAdvisor.

Kempinski Hotel Cathedral Square in Vilnius, Lithuania has an ongoing commitment to enhance the guest experience. According to reviewers its focus has made it 'simply perfect in every way'.

TripAdvisor reviews focused on customer services, professionalism, brand, heritage and quality. The property hasn't rested on its laurels; it is continually working to develop the guest experience and utilising new mobile technologies to deliver a seamless guest experience.

Kempinski Hotel Cathedral Square provides restaurant guests with its innovative use of tablets in the form of an interactive digital menu. Waiters present diners with an iPad featuring the hotel's food and beverage menu app, using iRiS Software Systems.

Guests can browse the menu in their preferred language, enticed by clear images and detailed descriptions of the wines and regions searching by grape variety, food pairing and regional preference to find the perfect beverage. Additional information such as tasting notes, aromas, vintages and other characteristics are all within the application.

The iRiS Software Systems applications enable restaurants to remove their traditional menus and bring their food, wine and drinks to life by being displayed on iPads. This tech-accessory has been helping restaurants improve performance both in terms of revenue and guest experience.

Kempinski Hotel Cathedral Square can also alter and change its menu and pricing whenever needed, delivering more special offers to diners and helping the restaurant manager better manage stock control and revenue.

"This attention to detail is required in all hotels, delivering guests a real all-round experience that leaves them enjoying the experience and sharing with others, thanks to social media and guest review websites. Kempinski Hotel Cathedral Square has taken this commitment to customer services to the next level," said Jason Jefferys, CEO, iRiS Software Systems.

About Kempinski:
Created in 1897, Kempinski Hotels is Europe's oldest luxury hotel group. Kempinski's rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now comprises a portfolio of 74 five-star hotels in 30 countries and continues to add new properties in Europe, the Middle East, Africa and Asia. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world's largest alliance of independent hotels.

To book or for further information, please visit: www.kempinski.com • www.gha.com

Press release distributed 4^th November 2013 by Laura Barnes on behalf of iRiS Software Systems. For more information, email: [email protected]

About IRIS Software Systems

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels, working with many of the world's leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS's mobile, tablet and web app technology to boost additional revenues by 20% on average.

More information: www.iris.net or [email protected]

Marketing Marketing

View source