Industry Update
Press Release 5 December 2013

Mobile Technology Allows Guests Easy Check-In at 4-Star Deluxe Hotel in Dubai

Dubai Marriott Harbour Hotel & Suites Treats Guests to High-Tech, Red Carpet Service

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Marriott Hotels & Resorts (by Marriott)

DUBAI, UNITED ARAB EMIRATES -- Making hotel check-in easier than ever, Marriott's impressive new Mobile Check-In is taking off in the Middle East as one of the premier waterfront hotels in Dubai began welcoming guests with this new technology on Nov. 15, 2013.


Bringing high-tech meaning to red carpet service, the Dubai Marriott Harbour Hotel & Suites is one of the first hotels in the world to utilize this exclusive Marriott service and welcomed its first guest to take advantage of this convenient new service with great excitement and fan-fare.

The new technology allows Marriott Rewards members who have downloaded the Marriott Mobile app to check-in up to two hours prior to their arrival and receive an automatic notification when their room is ready. The 4-star hotel's staff in Dubai welcomed Ed Smith, their first guest to use the technology, by presenting him with his room key as he stood on a red carpet at the designated Mobile Check-In counter. In celebrating the occasion, Smith was also welcomed at the hotel entrance by General Manager Rajat Chatterjee and was presented with a welcome gift commemorating the local culture. As the red carpet service continued, Front Desk Manager Shantosh Kumar handed Smith with a framed photograph of his arrival, signed by hotel associates, as a farewell gift.

The Marriott Mobile Check-In app makes it easy for travellers to join Marriott Rewards and instantly gain access to its benefits. With the goal of keeping travellers connected, this new Marriott app is just one of the many ideologies that allows Marriott to engage with guests and stay in the forefront of customer service.

As a popular destination, the Dubai Marriott Harbour Hotel & Suites offers stylish accommodations for short and long-term stays and the convenience of easy check-in is just one of the many features that draw both business and leisure travellers from around the world. In addition to impeccable one-, two- and three-bedroom suites, the lodging features Dubai meeting rooms, delectable on-site dining options and catering services for the convenience of guests.

About the Dubai Marriott Harbour Hotel & Suites

The Dubai Marriott Harbour Hotel & Suites maintains a bold presence overlooking Dubai Marina with exciting views of Palm Jumeriah and easy access to many of the area's most popular destinations. Conveniently situated just 30 minutes from Dubai International Airport, the lodging is a popular choice for corporate housing near Internet City, Media City and Emaar Business Park. Leisure travellers will find the hotel is within walking distance of the Dubai Yacht Club and Dubai Marina Mall. Additional on-site features include a fitness centre, outdoor pool and a full menu of relaxing services from the Saray Spa.

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With over 580 hotels and resorts in over 60 countries and territories around the world, Marriott Hotels is evolving travel through every aspect of the guest's stay, helping to relax, clear minds, stimulate new ideas and anticipate travelers’ needs, leaving them inspired to reach their full potential.
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