AH&LA Convening Industry Task Force to Address 911 Calls from Hotel Guestrooms
The American Hotel & Lodging Association (AH&LA) is creating an internal task force comprised of key industry leadership to develop recommendations in response to the issues raised in the petition, Help Enact Kari's Law. The task force members, representing a cross-section of the lodging industry, will be drawn from among those who own and manage lodging properties across the country, as well as members who have expertise in information technology and security.
Like every business in which the public is served, the more than 55,000 properties in the U.S. view guest and employee safety as a top priority, and that includes having the most direct and immediate access to emergency services. There are many types of telephone systems and configurations in use at lodging properties across the country. Some hotel telephone systems allow direct access to an outside line for 911 calls, some are set to dial both 9 and 911, and similar to other businesses, some require guests to dial 9 to obtain an outside line. Hotels must take into consideration a variety of factors, both internal, including operational challenges, and external, including municipal, county, and state requirements.
About the American Hotel & Lodging Association
Serving the hospitality industry for more than a century, the American Hotel & Lodging Association (AHLA) is the largest national association solely representing all segments of the 8 million jobs the U.S. lodging industry supports, including hotel owners, REITs, chains, franchisees, management companies, independent properties, bed and breakfasts, state hotel associations, and industry suppliers. Headquartered in Washington, D.C., AHLA focuses on strategic advocacy, communications support, and educational resources for an industry that advances long-term career opportunities for employees, invests in local communities across the country and hosts more than one billion guests" stays in American hotels every year. AHLA proudly represents a dynamic hotel industry of more than 54,000 properties that supports $1.1 trillion in U.S. sales and generates nearly $170 billion in taxes to local, state and federal governments. Learn more at www.AHLA.com.