Casino Rama Installs InvoTech Uniform System; Reduces Labor 15 Hours Daily
New UHF-RFID System Helps Luxury Resort Grow with Greater Efficiency, Automated Uniform Laundry Processing
"Our team estimates we save 15 hours a day in labor with InvoTech. This is huge," said Helen Cooper, director of hotel and resort operations for Casino Rama, one of Canada's premier entertainment destinations in the heart of Ontario's Lake Country. "With our old system, we had to have people on site 24 hours per day processing each uniform item. InvoTech scans, counts and records entire racks and carts of uniforms in seconds. It is a huge increase in productivity. InvoTech also eliminated waiting lines for staff queuing to pick up uniforms. Now they swipe their ID card one time and their clean uniforms are automatically delivered to them."
The InvoTech system communicates with Casino Rama's White Conveyors U-Pick-It automated uniform delivery system that moves specific uniforms quickly and neatly to the appropriate employee's hands. Casino Rama has a uniformed crew of almost 2,000.
'A more efficient way to do business'
The InvoTech system utilizes easy- to-use touch-screen monitors and advanced UHF-RFID technology that automatically reads and records durable waterproof tags on the uniforms without manual sorting. "We did not have to build anything special to install InvoTech and start working," said Cooper. "We were looking for a more efficient way to do business and InvoTech provides it. The system also forecasts our budget for new articles because we know how long each garment has been used. InvoTech's training and installation team was very professional and got us up to speed quickly."
Casino Rama will soon mark its 20-year anniversary. Theproperty opened as a standalone casino, but now is a full service, all-suite destination resort with 289 luxury suites. "We have grown since opening and our uniforms are part of that growth. Some of our crew members have six different uniforms. InvoTech manages this perfectly; our old system couldn't handle that much detail."
Other InvoTech clients include MGM ResortsInternational, Hyatt Hotels, Marriott, Hilton Hotels, Universal
Studios Florida, Wynn Resort Las Vegas and Macau, Madison Square Garden, MSR-FSR Laundry, Empire State Building, Loews Hotels, Mandarin Oriental, and other leading companies. InvoTech's international customers include the Venetian Macau Resort Hotel; MGM Grand Macau; Four Seasons Macau; Grand Hyatt Shanghai, China; Burswood Entertainment Complex, Australia; Sheraton Seoul, Korea; Resorts World Sentosa Singapore; and Palace Resorts, Mexico.
profitability for clients. It is a leading provider of software management and control systems for uniforms and linens, and for laundry and security operations. Served markets include hospitality, healthcare, commercial laundry, and amusement industries worldwide. InvoTech products deliver vital information that establishes ultimate control and total accountability. InvoTech solutions are reliable and easy to use. They streamline operations and improve service levels with reduced labor and operating expenses. InvoTech provides 100% of its system support and product development in-house. The firm's trusted staff averages 10 years of reliable technical experience, knowledge of methodologies, and industry depth. InvoTech is a Microsoft Certified Partner that evolves technology-based solutions regularly based on client- and staff-driven innovations. The company is rooted in a culture that emphasizes long-term client relationships and superior customer service. For more information, please visit www.invotech.com.
InvoTech Systems, Inc. increases
About Casino Rama
Operating since July 31, 1996, Casino Rama is Ontario's only First Nations commercial casino and has earned a reputation for presenting exclusive world-class sporting, entertainment & television events. The Casino offers a complete entertainment experience with over 2,500 slot machines, more than 110 gaming tables, 8 unique restaurants, a world-class 5,000 seat Entertainment Centre, and our all-suite, full-service hotel, featuring spa and health club facilities. Go to http://www.casinorama.com for more information on Casino Rama. Casino Rama is operated by Penn National Gaming, Inc..
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