Interstate Hotels & Resorts Transforms Information Technology, Inspiring Owner Success
Interstate Innovates with Insightful Business-Driven Technology Solutions from a Cloud-Based Operating Platform to Mobile Business Intelligence Site for Owners
Partnering with industry leading suppliers to provide world-class infrastructure for end users and hotel owners, Interstate recently migrated its information technology systems to a cloud-based operating platform. To improve productivity and capabilities for executives, management teams and hotels, Interstate's infrastructure was transformed to a state-of-the-art system, leveraging dual data centers to provide disaster recovery and business continuity. The use of virtualized technology to operate the cloud platform allows Interstate to quickly scale, supporting increased demand for computing resources in an efficient and cost-effective manner.
Supporting Interstate's strategic growth plan, Jim Lamb, Interstate's chief information officer, is leading the focus on business-driven technology strides. "Within the rapidly changing technology landscape, Interstate is actively focused on the strategic adoption of enabling technologies that are both relevant and appropriate to assist our teams' efforts to drive performance for owners," said Lamb.
Interstate newly launched platform – Interstate Intelligence – is the capitalization of the Company's 50 years of experience managing more than 380 hotels across multiple tiers and brands. The Company's unrivaled technology leadership, Interstate Insights, encompasses the flagship business intelligence program, IHR1. The culmination of the Company's scale converted into a dedicated dashboard per owner, IHR1 utilizes extensive, unmatched market insight, providing top performance metrics including financials, revenue management, results from comparable hotels and areas of improvement. All findings are translated into daily reports to keep every department moving toward aligned goals, maximizing owner profitability. Recently, Interstate launched its newest advancement for the platform – the IHR1 mobile app for iPhone and iPad – extending owner access to real-time information through smartphones and tablets.
For more information on Interstate Hotels & Resorts, visit www.InterstateHotels.com.
About Interstate Hotels & Resorts
Interstate Hotels & Resorts is the leading U.S.-based global hotel management company, operating branded full- and select-service hotels, resorts, convention centers, and independent hotels. Currently, Interstate"s global portfolio represents 540 properties in 12 countries inclusive of committed pipeline of signed hotels under construction or development around the world. The Company"s experienced operators, industry leading platforms, and extensive management capabilities produce exceptional guest experiences and optimal returns for hotel owners and investors. For more information, please visit www.interstatehotels.com, or follow Interstate on Facebook and LinkedIn.For more information regarding hotel management in Europe, please contact Senior Vice President, Development-Europe, Aaron Greenman, at +32 490 43 15 72 or visit www.interstatehotels.co.uk. For more information about Interstate Hotels & Resorts worldwide, please visit www.interstatehotels.com.