UK-based Hallmark Hotels selects integrated, multi-property protel PMS, Conference & Banqueting and Xn POS solutions from Xn Hotel Systems
devoted the last 5 years and millions of pounds to create a group of exceptional hotels with a serious focus on providing the very best guest experience. The Hallmark Hotels Collection consists of eight hotels, with locations in Bournemouth, Manchester, Derby, Carlisle, Hull, Gloucester and Croydon.
years and identified the need to implement a new, centralised solution to drive strategic growth and revenue across the estate. A market-wide evaluation was conducted by senior, cross-department stakeholders and Xn Hotel Systems was selected to implement protel Multi-Property Edition (MPE) with integrated Conference & Banqueting, as well as the company's enterprise POS solution.
"This is an important project for Hallmark Hotels, which will provide us with a missioncritical platform from which to implement our strategic growth plans", stated James Hawksworth, Finance Director. "Crucially, Xn's integrated systems will equip our revenue, reservations, sales and events teams with the appropriate tools to provide our guests with the very best experience, drive efficiencies through the organisation and maximise revenue opportunities."
Managing Director – UK & Europe
Phone: 07833 250806
highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimize revenue generation, simplify service operations and enhance the quality of guest communications.
Xn protel Systems is a global hospitality management software company specializing in property management, central reservations, point of sale and activity management solutions. Our business-critical,
We are committed to:
Creating open systems. Working closely with our customers and partners we adopt industry standard protocols to break down traditional integration barriers. Creating truly open, flexible solutions that support guests" growing appetite to be more in control of their stay.
Developing cloud-native products. Our newest technologies are born in the cloud. That means our customers benefit from the latest innovations, can take full advantage of mobile and achieve a lower cost of ownership.
Being easy to do business with. We understand the frustration that comes with unresponsive and inflexible suppliers. We"re not like that. And we don"t take our customers for granted. A customer-centric approach is in our DNA, from preparing quotations through to resolving support calls.
Our next generation, global solutions are backed by outstanding customer service and support. Our dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers" needs and the issues they face. Located across our extensive network of offices, our specialists provide the best advice, solutions and support to make sure customers meet the needs of local markets and achieve their business goals.
The Company was formed in the UK in 2002, as Xn Hotel Systems. It was then renamed in 2015 as Xn protel Systems when protel hotelsoftware became a shareholder.
Visit www.xnprotel.com for more information