Industry Update
Supplier News25 February 2014

COMO Hotels Opening First U.S. Property with the RoamBoost Cellular and First-Responder Solutions

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RoamBoost's Cellular Signal Enhancement System is ensuring each guest receives a strong mobile signal whenever and wherever it is needed; RoamBoost's First Responder solution is making certain that police, fire, and EMS personnel have access to public safety radio signals throughout the hotel to save lives

Boston, Mass. — February 25, 2014 —When COMO Hotels and Resorts opens its first U.S. property in Miami next month, RoamBoost from RoamingAround will be there. Metropolitan by COMO is a 74-room luxury boutique hotel that occupies an original 1930s building located in the heart of the city's famous Art Deco district. To ensure guest satisfaction and life protection, the Singapore-based hotel company has integrated two business-critical solutions: RoamBoost Cellular Signal Enhancement and RoamBoost First Responder. Using a Distributive Antenna System (DAS), RoamBoost enhances in-building cellular coverage for all mobile carriers and radio signal coverage for first-responder transceivers.

"RoamingAround and its RoamBoost solution came highly recommended," said Elton Hazel, IT Manager for COMO Hotels & Resorts. "With most buildings in Miami beach facing the water, signal interference is an ongoing concern. From the moment RoamBoost was installed, our construction and installation teams had no problems with cell reception. No matter where guests or staff will be on property, they can easily place and receive mobile calls. Simultaneously, we implemented a first-responder solution – something the City of Miami Beach requires to support its emergency teams. RoamBoost First Responder will protect our guests, staff and the hotel asset in case of a crisis, as emergency crews need to communicate within the building, while RoamBoost Cellular Signal Enhancement will shield the Metropolitan by COMO from guest complaints."

RoamBoost is designed to defeat complex challenges that hotels face today by enhancing the local geography's coverage inside the building. The solution uses a network of DAS nodes that are placed strategically throughout the building to address signal strength issues in corridors, common areas and meeting spaces. With the dual solution in place at Metropolitan by COMO, RoamBoost is proactively removing any obstacles that could potentially interfere with mobile calls, data transactions and radio communications for first responders.

RoamBoost Supporting First-Responders

"Public safety personnel and first responders such as police, fire and EMS teams, rely on their radio transceivers to effectively fulfill their duties and ensure the safety of the public and themselves," said Ali Farahani Rad, RoamingAround director of strategy and business development. "However, radio signals that are transmitted and easily accessible outside of buildings are often prevented from entering and propagating indoors due to building materials that block or weaken them. This creates a significant threat to the ability of first responders to communicate effectively with each other and, therefore, the effective fulfillment of their challenging duty.

"RoamBoost First Responder uses a DAS network to make certain that the existing radio signals that are present outside of the buildings are brought in and propagated seamlessly throughout the building even in the case of a fire so that first responders can continue to serve and save lives," he said. "Today, some states and municipalities are making first-responder systems a requirement in buildings and this trend will only grow, so there is no time like the present to invest in this technology. With a strong presence in the hospitality sector and as an expert in mobile technology, RoamingAround is the ideal company to implement both cellular-enhancement and first-responder solutions for hotels of any size, in any market."

Cool Conversion, Hot Market

The converted and completely rebuilt Metropolitan by COMO hotel will feature: The Traymore Restaurant and Bar, showcasing Floridian seafood with an emphasis on fine dining and traditional service, and a poolside restaurant featuring wood-baked pizzas and easygoing pick-up food to enjoy during the day. The Traymore Bar will specialize in more than 40 artisanal Gins, premium spirits and Champagnes. The Metropolitan by COMO will also feature the COMO Shambhala Urban Escape, located on Collins Avenue and 24th St. This spa will feature four treatment rooms and a rooftop hydrotherapy pool. A rooftop COMO Shambhala juice bar will provide a calming space to revitalize with a bespoke juice blend after a workout, beachfront run, or massage. Italian designer Paola Navone preserved the hotel's Art Deco heritage and contrasted it with an urban, contemporary spirit in shades of peppermint green and dusky grey with surfaces of cool white marble and shining chrome.

"We are delighted that RoamingAround could participate in the debut of COMO Hotel's first U.S. hotel," said Michael Garvin, RoamingAround president. "Any time that hotels are updating their infrastructures and networks is a good time to implement RoamBoost to proactively protect against cell signal issues and to upgrade the property to meet impending first-responder protocols. We look forward to Metropolitan by COMO's success and working with COMO Hotels again in the future."

For more information on RoamBoost by RoamingAround, contact our sales team at (978) 777-8787 oremail [email protected].

About the COMO Group and COMO Hotels and Resorts

COMO Hotels and Resorts creates personalized luxury travel experiences in its Urban Hotels, Island Resorts, Adventure Retreats and Wellness Resorts – highlighting wellness, cuisine, adventure and culture, service and design – while always trying to uphold a strong, sustainable approach towards the people and places where we operate.

Founded by Christina Ong, COMO Hotels and Resorts develops and manages handpicked, individually curated properties: The Halkin by COMO in London, two Metropolitan by COMO hotels in London and Bangkok, Parrot Cay by COMO in the Turks and Caicos, Cocoa Island by COMO in the Maldives, and three Uma by COMO experience resorts in Bali and Bhutan. Point Yamu by COMO, Phuket and Maalifushi by COMO in the Maldives are the newest properties opening December 2013 and January 2014, respectively. The company also manages COMO Shambhala Estate in Bali in partnership with its sister brand in wellness, COMO Shambhala.

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Founded by Christina Ong, COMO Hotels and Resorts develops and manages handpicked, individually curated properties: The Halkin by COMO in London, three Metropolitan by COMO hotels in London, Bangkok and Miami Beach (opening late 2013).
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About RoamingAround

RoamingAround provides a suite of mobile engagement solutions designed specifically for the hospitality industry.

Today, your guests live their lives on their mobile devices, and that"s precisely where you need to reach them— before someone else does. From large conference hotels and upscale resorts to independent, intimate boutique properties, RoamingAround"s powerful mobile engagement options can be customized for your property"s individual goals, are compatible with every device on the market and feature vital customer profile and back-end tracking tools for predictive analysis and measurable results. More information can be found by visiting
Sarah Smith
Phone: (978) 777-8787
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