Checkincanada.com Partners with TrustYou to Publish Canadian Hotel TrustScores and Meta-Reviews™
reputation management (ORM), continues its international growth in a new partnership with Check In Canada. The booking site for The Alberta Hotel and Lodging Association in concert with other Canadian hotel associations -www.checkincanada.com-now ranks hotels based on their overall TrustScore, as well as providing detailed semantic reviews summaries of all the pros and cons based on reviews across the web.
A hotel's TrustScore is a figure determined by compiling guest feedbackfrom over 250 hotel review sites worldwide to measure how a hotel is ranked. The TrustScore provides guests with one single, easy-to-read figure for comparing hotels. Additionally, TrustYou scours millions of travel reviews with semantic analysis, making summaries about the details of a hotel available (ratings for service, food, ambiance, internet, and so forth). The Review Summary is a synopsis of the ways in which a hotel is excelling and where travellers believe a property needs improvement, if any.
CheckInCanada.com. Before travellers might have spent hours and hours of reading hundreds of reviews prior to booking, and now they've got it all in one place - great for CheckInCanada.com to convert bookings and even better for Canadian travellers," says TrustYou CEO Ben Jost.
The Hotel Association of Canada represents thousands of hotels across Canada and provides visitorswith easy access to direct bookings with hotels. "We want the joys of Canadian travel to begin as soon as travellers sit down at their computer, and by providing guests will all the information they need in one place to decide on a hotel, we're able to make the entire process more pleasant. This means we're also offering our hotel partners greater value," says Dave Kaiser, President of The Alberta Hotel and Lodging Association.
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TrustYou, the world's largest guest feedback platform, provides hotels with insights to improve their guest experience and market to future guests. Guest feedback informs 95% of booking decisions, and TrustYou's guest feedback platform incorporates hundreds of millions of hotel reviews, surveys, social comments, and direct messages through SMS, email, Facebook Messenger and more. This information is analyzed along each step of a traveler"s journey, including booking and pre-stay queries, real-time guest request, and post-stay feedback, to generate actionable insights for 500,000 hotels. TrustYou"s platform is made up of various components, including TrustYou Meta-Reviews*, verified global review summaries displayed on travel and search sites like Google, KAYAK, and Hotels.com; TrustYou Messaging, real-time guest messaging service; TrustYou Stars, an advanced guest satisfaction survey tool; TrustYou Analytics, the world"s leading online reputation management tool and the accompanying app TrustYou Radar. PMS, CRM, IBE and other hotel software providers can make use TrustYou Connect, a partner program to integrate TrustYou"s guest feedback platform with its products to help their hotel clients to positively influence every stage of the guest journey. Find more information on TrustYou and the guest feedback platform at www.trustyou.com.
*TrustYou Meta-Reviews only contain verified reviews and do not include reviews from TripAdvisor