This month, Florida International University's Chaplin School of Hospitality & Tourism

Management (CSHTM) and its Institute for Hospitality and Tourism Education and Research (IHTER) released a white paper titled Revenue management 2020: talent, tools & technology. The paper provides the hospitality industry with ideas on what can be done to shift the perception on the integration of revenue management and to best capitalize on growth opportunities.

The best practices analysis was authored by Gregory T. Bohan, assistant professor at CSHTM; Simone

Champagnie, executive director at IHTER; and Christine Toguchi, managing director at MacroVision Network Pte Ltd and project consultant for IHTER. The paper is a compilation of the intellectual exchange that took place at the Visionary Leaders Forum in Singapore last October, when industry leaders from around the globe discussed revenue management leadership and talent; optimizing profits with total revenue management; and revenue management in the digital age. The forum was presented by: HSMAI Asia Pacific; IDeaS, A sas Company; Travelport; and Trust International.

To download the white paper, please visit https://htmnet.fiu.edu/ihter/revenue-management-2020/.

About the Chaplin School of Hospitality & Tourism Management

Florida International University is a Top 50 public university that drives real talent and innovation in Miami and globally. High research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 58,000 and 260,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Simone Champagnie
Executive Director, Institute for Hospitality and Tourism Education and Research
+1 305 919 4810
FIU