Irish Hotels Federation to Publish TrustScores on IrelandHotels.com in Partnership with TrustYou
plans to make searching for accommodation in Ireland much easier on travellers. In partnership with TrustYou, the global leader in online reputation management (ORM), the Irish Hotels Federation will feature hotel TrustScores on their consumer website, IrelandHotels.com.
A hotel's TrustScore is a figure determined bycompiling guest feedback across all review sites to measure how a hotel is ranked. The TrustScore provides guests with one single, easy-to-read figure for comparing hotels.
to make the planning process as simple and pleasant as we can for travellers," said Keith Browning, Marketing Manager of the Irish Hotel Federation. "Featuring TrustScores on IrelandHotels.com just makes sense when you consider over half of those planning a trip will use online travel reviews to make hotel decisions," he added.
Senior Marketing Manager
Phone: +49 89 55 27 35-116
TrustYou, the world's largest guest feedback platform, provides hotels with insights to improve their guest experience and market to future guests. Guest feedback informs 95% of booking decisions, and TrustYou's guest feedback platform incorporates hundreds of millions of hotel reviews, surveys, social comments, and direct messages through SMS, email, Facebook Messenger and more. This information is analyzed along each step of a traveler"s journey, including booking and pre-stay queries, real-time guest request, and post-stay feedback, to generate actionable insights for 500,000 hotels. TrustYou"s platform is made up of various components, including TrustYou Meta-Reviews*, verified global review summaries displayed on travel and search sites like Google, KAYAK, and Hotels.com; TrustYou Messaging, real-time guest messaging service; TrustYou Stars, an advanced guest satisfaction survey tool; TrustYou Analytics, the world"s leading online reputation management tool and the accompanying app TrustYou Radar. PMS, CRM, IBE and other hotel software providers can make use TrustYou Connect, a partner program to integrate TrustYou"s guest feedback platform with its products to help their hotel clients to positively influence every stage of the guest journey. Find more information on TrustYou and the guest feedback platform at www.trustyou.com.
*TrustYou Meta-Reviews only contain verified reviews and do not include reviews from TripAdvisor