Social Customer Service Performance Report: Analysis and Insight from 20 Top Hotels
followers from booking with a specific hotel brand, all in 140 characters or less. Our latest report focuses on the social customer service performance of 20 of the largest hotel brands, providing key insight and recommendations for creating a better social customer service strategy along the way.
media as a large-scale customer service channel. Hundreds of major brands use Conversocial to handle high-volume customer service through social media in the most efficient and secure way possible. Our software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including Barclaycard, Coach, Hertz, JackThreads, Publisher’s Clearing House, Tesco and Winn-Dixie.