Swisscom Hospitality deploys next generation networks for Rezidor in Saudi-Arabia
Radisson Blu Jeddah and Radisson Blu Yanbu’s data networks successfully upgraded to meet heavy data, voice and video traffic needs
"We are in the process of deploying high quality, scalable data networks across the Middle East; fast and reliable Internet is a must for our guests", explains Fraidy Pinto, Area IT Director for The Rezidor Hotel Group. "Swisscom Hospitality is a great partner to help us upgrade and support our Wi-Fi networks. They have repeatedly proven their ability to plan, manage and hand over complex deployments fast and efficiently, be it at the Radisson Blu Dubai Creek Side in 2012 or last year, at two of our Saudi Arabian hotels in Jeddah and Yanbu. Guest issues with Internet service have virtually disappeared in all three locations since Swisscom's intervention."
Radisson Blu Jeddah, situated in the centre of the city's business district, has 292 guest rooms and a wide selection of meeting rooms that can accommodate over 500 conference attendees. As such, it was critical to ensure fast, reliable Wi-Fi to business guests, many of whom bring and expect to connect several IP devices during their stay. The 110 new Wi-Fi access points, provided by Ruckus Wireless, Swisscom's long-standing hardware partner, in combination with Swisscom's high capacity Gateway technology, can cater to several thousands of simultaneously-connected guest devices.
Although Radisson Blu Yanbu, a luxury hotel on the shores of the Red Sea, is primarily a leisure destination, Wi-Fi provision is still a priority for its international clientele. Here, the network upgrade posed some problems due to the thickness of the hotel's concrete walls used during construction 35 years ago. This necessitated detailed network planning and optimization, and identifying the right places to physically install in the property. Swisscom also met with the hotel management's requirement to do the actual implementation in less than 24 hours in order to limit the impact of Wi-Fi downtime on the hotel's guests.
"I am delighted to work with The Rezidor Hotel Group towards the implementation of its brand standards as regards guest technology", says Sami Mansi, Regional Director MEA for Swisscom Hospitality Services. "We have experienced system and field engineers across the region who can deliver a prompt and powerful response to any client need."
About Hoist Group
Hoist Group is the complete hospitality partner for hotels, health care institutions and public operations. With more than 20 years of proven hospitality experience, Hoist Group is the market leader in innovative High Speed Internet Access, conference services, TV & content solutions, PMS and back-office software as well as other guest-facing amenities. Many hotel chains, flagship independent hotels and public hospitals have entrusted their IT to Hoist Group. Based in Sweden, the company has offices in a total of 18 countries in the EMEA region. Learn more about the company at www.hoistgroup.com.