By Emma Jowett, head of travel and education, Yahoo The advance of digital has radically transformed the travel industry. Nowadays travel agents aren't just on the high street - we live in a world of airline ecommerce sites, travel recommendation sites and social networks that offer inspiration. With this change, brands have an opportunity to become a part of the consumer’s journey through every step of their trip – encompassing the full spectrum of before, during and even after a holiday.

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