Wego Gives Travelers What They Have Been Craving When Booking: Trusted, Verified Review Summaries From TrustYou
Wego Incorporates TrustYou’s Meta-ReviewsTM Onto Its Site, Providing Its Users With The Information They Need To Make Better Travel and Booking Decisions
"Travellers today look to their peers for guidance and advice when it comes to planning a holiday," said Mark Reilly, Director Mobile and Hotels Product at Wego. "Wego provides the convenience and simplicity of searching for the very best travel prices on one site, that's how we leverage the power of aggregation for the consumer. Now we augment that with TrustYou Meta-Reviews, which are essentially the most authentic guest reviews gathered from the global hospitality industry. Together, this powerful solution affords a far more informed and confident decision-making opportunity for the traveller. Our hotel partners benefit too from our ability to share the same data that travellers are using to make their booking decisions on Wego."
TrustYou is completely agnostic when delivering review summaries to its partners. The technology and analysis behind the Meta-Reviews are based purely on algorithms and math, allowing TrustYou to create simple, verified summaries that users can trust when making their booking decisions.
"Many properties have thousands or hundreds of thousands of reviews. Who has the time to read through so many reviews, determine which are trustworthy, and then try to compare those reviews with other properties within their search parameters?" said Benjamin Jost, CEO and co-founder of TrustYou. "TrustYou's semantic analysis technology was built to bring to the forefront customer sentiments that matter to the traveler, and now we've chosen to go a step further by offering Meta-Reviews. Travelers want to make quick, informed booking decisions—it's the future of the industry—and through our partnerships, TrustYou brings travelers short and precise summaries based on all verified reviews available online."
TrustYou, the world's largest guest feedback platform, provides hotels with insights to improve their guest experience and market to future guests. Guest feedback informs 95% of booking decisions, and TrustYou's guest feedback platform incorporates hundreds of millions of hotel reviews, surveys, social comments, and direct messages through SMS, email, Facebook Messenger and more. This information is analyzed along each step of a traveler"s journey, including booking and pre-stay queries, real-time guest request, and post-stay feedback, to generate actionable insights for 500,000 hotels. TrustYou"s platform is made up of various components, including TrustYou Meta-Reviews*, verified global review summaries displayed on travel and search sites like Google, KAYAK, and Hotels.com; TrustYou Messaging, real-time guest messaging service; TrustYou Stars, an advanced guest satisfaction survey tool; TrustYou Analytics, the world"s leading online reputation management tool and the accompanying app TrustYou Radar. PMS, CRM, IBE and other hotel software providers can make use TrustYou Connect, a partner program to integrate TrustYou"s guest feedback platform with its products to help their hotel clients to positively influence every stage of the guest journey. Find more information on TrustYou and the guest feedback platform at www.trustyou.com.
*TrustYou Meta-Reviews only contain verified reviews and do not include reviews from TripAdvisor