Wego, the leading travel search engine across the Asia-Pacific and Middle East has partnered with TrustYou, the inventor of the Meta-ReviewTM and global online reputation management leader, to provide travelers with verified review summaries of all hotels on its site. TrustYou's Meta-ReviewsTM and verified review summaries solve two long-standing problems for the travel industry—the problem of far too many reviews to sift through and the issue of fake reviews.

TrustYou's Meta-ReviewsTM place weight on reviews written by travelers that actually stayed in a given hotel and display a score and text summary based on the opinions within all of these verified reviews. Available only to hotel websites and third-party sites, such as OTAs and destination marketing organizations, TrustYou's verified review summaries are designed to ensure that travelers make the best decision possible and book on the sites where TrustYou's verified review summaries are displayed.

"Travellers today look to their peers for guidance and advice when it comes to planning a holiday," said Mark Reilly, Director Mobile and Hotels Product at Wego. "Wego provides the convenience and simplicity of searching for the very best travel prices on one site, that's how we leverage the power of aggregation for the consumer. Now we augment that with TrustYou Meta-Reviews, which are essentially the most authentic guest reviews gathered from the global hospitality industry. Together, this powerful solution affords a far more informed and confident decision-making opportunity for the traveller. Our hotel partners benefit too from our ability to share the same data that travellers are using to make their booking decisions on Wego."

TrustYou is completely agnostic when delivering review summaries to its partners. The technology and analysis behind the Meta-Reviews are based purely on algorithms and math, allowing TrustYou to create simple, verified summaries that users can trust when making their booking decisions.

"Many properties have thousands or hundreds of thousands of reviews. Who has the time to read through so many reviews, determine which are trustworthy, and then try to compare those reviews with other properties within their search parameters?" said Benjamin Jost, CEO and co-founder of TrustYou. "TrustYou's semantic analysis technology was built to bring to the forefront customer sentiments that matter to the traveler, and now we've chosen to go a step further by offering Meta-Reviews. Travelers want to make quick, informed booking decisions—it's the future of the industry—and through our partnerships, TrustYou brings travelers short and precise summaries based on all verified reviews available online."

About TrustYou

TrustYou is an AI-first, global hospitality platform. Since 2008, hospitality brands from around the world have used TrustYou to transform guest feedback, customer data, and automated interactions into revenue-generating opportunities.

  • Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
  • Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master your customer data to transform insights into effective marketing, personalized journeys, and higher lifetime value.
  • AI Agents: Build your AI agents to boost productivity. Agents are available 24/7 with instant personalized recommendations and answers for frequent direct bookings and lower operational costs.

Learn more at www.trustyou.com.