Runtriz Launches New Service Enabling Hotel Brands to Transform Any Screen into an Effective Guest Engagement Platform
At HITEC 2014, Runtriz Introduces Robust API Enabling Hotel Brands and Technology Partners to Engage Guests in Previously Unreachable and Unthinkable Ways
everything from booking rooms, services & amenities to requesting recommendations from the concierge or even other guests. Every hotel operator – independent or brand, limited or full service, economy or luxury – is experiencing this global shift and faced with the decision of how best to engage and serve guests given its own business objectives, guest profile and budget.
available first to existing members of its client community. The API service will then be available to the broader industry this fall.
With the addition of the Runtriz API, hoteliers and their existing technology partners may transform anywebsite, app, digital sign, or in-room television into an on-demand guest engagement platform quickly, easily and inexpensively.
"Since last year's HITEC, our clients have increasingly asked how we can bring the Runtriz Platformthat power their existing Apps to other digital endpoints to reach more guests and achieve greater ROI from existing and planned technology investments," said Matthew Allard, CEO and Co-Founder of Runtriz. "We ultimately made the strategic decision to open the Runtriz Platform via a robust API to promote innovation among our clients, hotel community and partners by providing all the tools necessary for hotels to solve their own problems and deliver highly customized solutions and guest experiences."
Alonso Vargas, Runtriz' CTO and Co-Founder, added, "Whether hotels want a branded mobile Appdeveloped by Runtriz or prefer our API to power components of their guest engagement initiatives, we now offer flexible solutions addressing their range of needs. For example, if your hotel brand wants to add pre-stay or on-property guest services to its existing booking app or mobile website, it could use our Request Management System via the API providing the same workflow management, business logic, and communication tools available to our existing App clients."
To learn more about Runtriz' latest innovations and why hotels and casinos globally choose the RuntrizPlatform to power their most important mobile and digital initiatives, please visit us at booth #1713 at HITEC 2014.
Chief Operating Officer
Phone: (323) 230-9727
In 2007, technology experts who love to travel founded Runtriz to provide hotels abetter way to connect with guests to alleviate their greatest pain point… waiting on hold or in line for "great" customer service. Months later Runtriz" founders launched the world"s first iPhone hotel at the Malibu Beach Inn along the Pacific Ocean in California (Google it!) to solve this problem…and many others. Fast forward 7 years, and over this time Runtriz has collaborated with many of the industry"s leading brands and independent hotels globally – from Las Vegas to Sydney – pushing the envelope to create the most innovative mobile and digital platform that enables hotels to engage guests in previously unreachable and unthinkable ways. www.runtriz.com