hospitalityPulse Unveils Next-Generation Room Inventory Optimization at HITEC 2014
roomPulse takes the manual guesswork out of inventory management and delivers automated room assignment and unrivaled guest satisfaction
For consumers, the roomPulse story is one of experience. The system works with a hotel property management system (PMS) and uses a patent-pending approach that takes all reservation variables into account including room types and categories, length of stay, affiliation, loyalty level, room features and more, and identifies optimal room assignment for maximum guest satisfaction. The guest is rewarded with faster check-in, automatic upgrades based on eligibility and availability, and best possible room attributes and features. This happens seamlessly, taking variables into account for even a first-time guest.
"This technology is truly changing the guest satisfaction game for hotels and consumers," continued Boettner. "Taking the guesswork and manual component out of room assignment is empowering hotel operations. It reduces guest complaints, increases retention and spend, and delivers the right room for every guest, every time."
See roomPulse from hospitalityPulse at HITEC in booth 1058, or visit www.hospitalitypulseinfo.com for more information or to arrange a demonstration.
hospitalityPulse merges hotel industry knowledge and technology expertise to ensure optimal room assignment at all times to all guests, and specifically those most valuable to the chain, the brand and hotel management, considerably increasing guest loyalty and spend. roomPulse, the Santa Cruz, California company's flagship product, solves all possible movements based on reservation requirements and room availabilities, resulting in more optimal upgrades being granted to the right guests. www.hospitalitypulseinfo.com.