Newmarket Launches HotSOS Mobile
The power of HotSOS is now available for users in the palm of their hands.
Newmarket® International, Inc. ("Newmarket"), an Amadeus company, the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue, while improving customer satisfaction and guest loyalty, today announced the general availability of HotSOS Mobile for North America in English.
work in real-time with more flexibility and accountability, giving managers knowledge about operations in the palm of their hands. Utilizing a team-based approach, service orders are automatically directed into group "buckets" or backlogs. Staff members can be assigned to single or multiple teams so they only receive requests that pertain to their skill sets. HotSOS Mobile allows users to see their entire team backlog and complete assignments based on group decisions. Workload can be completed collectively, resulting in greater efficiency and individual accountability.
"The team backlog philosophy used in HotSOS Mobile has evolved from the Agilemethodology in use by many of today's leading companies," said Luis Segredo, President MTech Division of Newmarket. "HotSOS Mobile allows companies to better utilize the strengths and abilities of their individual employees, thereby reducing costs and increasing productivity."
Newmarket is developing the future of mobility for hotel staff with Google Glass inHotSOS and REX. Learn more about this exciting development at HITEC 2014, Booth 901 in Los Angeles, CA, June 24 – 26, 2014.
Vice President of Marketing
Phone: +1 603.430.6718
solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).
Amadeus is a leading provider of advanced technology
The Amadeus group employs around 13,000 people worldwide, across central sites in Madrid(corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organizations globally.
The group operates a transaction-based business model.
Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and is a componentof the IBEX 35 index.