Newmarket® International, Inc. ("Newmarket"), an Amadeus company, the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue, while improving customer satisfaction and guest loyalty, today announced the general availability of HotSOS Mobile for North America in English.

HotSOS Mobile is the next generation of H2GO. It empowers hospitality service teams to

work in real-time with more flexibility and accountability, giving managers knowledge about operations in the palm of their hands. Utilizing a team-based approach, service orders are automatically directed into group "buckets" or backlogs. Staff members can be assigned to single or multiple teams so they only receive requests that pertain to their skill sets. HotSOS Mobile allows users to see their entire team backlog and complete assignments based on group decisions. Workload can be completed collectively, resulting in greater efficiency and individual accountability.

"The team backlog philosophy used in HotSOS Mobile has evolved from the Agile

methodology in use by many of today's leading companies," said Luis Segredo, President MTech Division of Newmarket. "HotSOS Mobile allows companies to better utilize the strengths and abilities of their individual employees, thereby reducing costs and increasing productivity."

Newmarket is developing the future of mobility for hotel staff with Google Glass in

HotSOS and REX. Learn more about this exciting development at HITEC 2014, Booth 901 in Los Angeles, CA, June 24 – 26, 2014.

About Amadeus

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveller journey and help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fans.

Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.

To find out more about Amadeus, visit www.amadeus-hospitality.com.

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Gregg Hopkins
Vice President of Marketing
+1 603.430.6718

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