5 tech trends that will shape hospitality | hotelnewsnow.com
Hoteliers have heard it before: The hotel industry used to be ahead of the curve when it came to technology, attracting guests with TVs and other innovations they couldn’t dream of having in their own homes. Now the opposite is true: Travelers are familiar with the advanced technologies they have in their living room and are often disappointed when hotel rooms don’t meet needs or expectations. Combine that with the ability for travelers to bring their own entertainment—through devices like smartphones and tablets and via Web content streamed through the likes of Netflix and Pandora—and the hotel industry is left with a lot of catching up to do.
