Educational Institute Awards Illinois Hotel & Lodging Association Certified Guest Service Partner Designation
To earn the designation, the partner state association's marketing, membership, and event staff completed EI's Guest Service Gold® training program and then successfully passed the Certified Guest Service Professional (CGSP®) exam.
Founded in 1910, the Illinois Hotel & Lodging Association represents more than 450 hotels in Chicagoland and the state of Illinois. It is one of the top five fastest-growing state hospitality associations in the United States. Illinois is the sixth-most-visited state in the country, and Chicago is the ninth-most-visited city.
To learn more about becoming a Certified Guest Service Property or Partner, visit www.ahlei.org, or call 1.800.349.0299 or +1.407.999.8100.
Senior PR & Marketing Manager