Guestline technology drives room rates and increases occupancy at FJB Hotels
The Guestline web-based property management system (PMS) incorporates functions such as conference and banqueting, business analysis reporting, sales ledger and rate management, while the Guestline distribution channel manager delivers a solution to maximize the yield potential of room stock by offering real time availability to all online sales channels. The integral nature of the distribution channel manager has helped the group manage its multi-property online sales channels from one location.
The portfolio of properties which are perfect for family holidays, getaway breaks or business trips include the Chine Hotel in Bournemouth and the Sandbanks Hotel, the Harbour Heights Hotel and the Haven Hotel, all of which are in Sandbanks, Poole.
Didier Di Mario, Group Revenue Manager for FJB Hotels, said 'We needed to upgrade our PMS, CM and EPOS solutions so it met with a fast growing online market, customer expectations and secured technology to achieve level 1 PCI compliancy.
Guestline's solutions proved the most effective way to increase occupancy rates and streamline our management processes. Within just a few weeks, we have already seen a significant improvement in the management of our rate and inventory online. The distribution channel manager has helped us maintain rate parity across all platforms (including 3rd party agents) and managed our inventory in real-time, faultlessly integrating it into our PMS. I am pleased with the achievement so far and looking forward to a fruitful future.'
The cloud based property management system is fully automated across the hotel group, ensuring enhanced staff productivity, streamlined workflows and a single overview of the group – important when managing multiple properties.
The hotel group have installed Guestline's latest mobile-ready EPoS system with new features such as complete integration with PMS, mobile optimization on all devices, and detailed reporting and analysis of stock and billing information. The mobility function of this system was key to the group as the hotels have several outdoor areas and leisure facilities where they needed to take food and beverage orders on hand held devices.
Phil Davidson, Managing Director of Guestline, commented on the partnership: "We are pleased to be supporting FJB Hotels to manage their business in a more effective and profitable way. The group of hotels, which are full of character, charm and individuality, is further testament of our ability to provide full service software solutions for hotels of this quality."
Phone: 01743 282300
Established in the UK, Guestline provide innovative property management and distribution software to the hospitality industry. Founded on cloud-based technology, Guestline's revenue generating solutions enable hotel groups and independents of all sizes to achieve maximum occupancy at the most profitable rate.
Fully integrated into the Guestline distribution and central reservation platforms, the property management software is currently growing revenues in businesses in 20 countries across five continents. The range of products include Rezlynx PMS, online booking manager, CRS, channel distribution , PCI compliance and EPoS systems.
For more information, visit www.guestline.com