FCS 30 Years

FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, is pleased to announce the recent appointment of Roger Crellin as Executive Director, with responsibilities focusing on the North America and EMEA regions. An accomplished professional with proven results in leading and developing organizations around the world, Crellin will be also tasked with enhancing company efforts in customer service and software development.

"With FCS continuing to experience substantial growth, I look forward to contributing my knowledge and experience in hospitality, strategic planning and business operations to provide new and existing customer groups with the highest level of service throughout those areas," said Roger Crellin. "As a global organization that is renowned for offering efficiency and convenience through its various solutions, we understand the importance of providing effective leadership that can ensure each account's specific needs are fully met. In my new role as Executive Director, I fully plan to continue that tradition."

Having built an impressive background in skill areas such as product innovation, Crellin will consequently focus on enhancing customer service and software development. Using his extensive set of skills and experience, Crellin will assist FCS in continuing to enhance its services while strengthening visibility and understanding of the "FCS Rainbow Solution", ensuring the delivery of tailor-made solutions that can effectively address any customer business issues.

Prior to joining FCS, Crellin's experience includes serving as Chief Operating Officer for Cologne-based Acentic gmbH, a designer and manufacturer of IP television components and multimedia services. Under his guidance, the company grew its customer base by 11 percent while successfully producing a 200 percent revenue increase across seven subsidiaries. Also previously employed by Fujifilm Retail Australasia as General Manager, Crellin is credited with developing and executing a digital media transition strategy that resulted in a 25 percent growth of the core business.

Holding a Master's in business administration from the Melbourne Business School, Crellin has also represented the Australian Tourism Industry and served as a media spokesperson in eleven countries for a variety of organizations.

For more information, please visit www.fcscs.com.

About FCS Solutions

FCS Solutions is a leading global hospitality technology solutions provider with more than 40 years of experience, offering an extensive portfolio of integrated products used by over 2,000 hotels in 56 countries.

Their latest product, FCS1, is the ultimate cloud-based solution for the modern hotelier, combining the best of FCS' hospitality solutions into one easy-to-use solution covering cleaning and service delivery, incidents and complaints, and facility maintenance.

FCS1 enables hotels to create an operational management solution unique to their needs, and seamlessly integrates with their preferred PMS or third-party solution via open API - allowing hotels to optimize their daily workflow, stay on top of all tasks, and make data-driven decisions to utilize resources effectively.

Major hotel chains across the world, as well as independent properties of different sizes, have approved and implemented FCS1 as their preferred solution, demonstrating the wide adoption and effectiveness of FCS1 in meeting the diverse needs of the hospitality industry. For more information, visit www.fcshub.com.

Fion Chu
FCS Marketing
+852-3195-8085
FCS Solutions