The Hotel Inspector Calls at The AHC
Renowned hotelier, Alex Polizzi, will open the 11th Annual Hotel Conference (AHC).
Before taking over and stamping their mark on Hotel Endsleigh, Alex and Olga Polizzi had already launched the warmly praised Hotel Tresanton in St Mawes, Cornwall. Alex then took on another project: becoming the host of highly acclaimed show, The Hotel Inspector in 2008. With several series of The Hotel Inspector firmly under her belt, Alex's latest venture The Fixer, hit BBC2 in January 2012 and is now on its third series. Alex is now one of the few faces of television to be across two channels, giving robust business advice wherever it is needed. She also graced our screens with her own Christmas special in 2013.
Commenting on her participation at the event, Alex said: "I am passionate about customer services. Too often this vital aspect of hotel operations is not given the prominence it deserves. It permeates every aspect of hotel life and can be the difference between simply managing and exceeding customer's expectations. Having the opportunity to join fellow independent hotel owners at The AHC will be a joy as we are all guilty of becoming so involved in the daily grind of running a hotel that we rarely gather to share our experiences, challenges and successes. I look forward to meeting you in October at The AHC."
To view the programme to date, confirmed speakers and sponsors and to book, please visit our website www.theahc.co.uk. We are also on Twitter @AnnualHotelConf , using #AHC2014 and you can find our page on Facebook by searching Annual Hotel Conference.
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See you at The AHC!
The AHC Team
Phone: 020 7892 2240