In fact, 32% of hotel marketers at our recent webinar said that this is currently one of their greatest content management challenges. Creating and posting regular content should be one of the top priorities of your hotel's digital marketing strategy, and the reality is that it's very doable with these tips:

Repurpose Your Content To Get The Most Mileage Out Of It
Creating and posting quality content to your social media channels on a regular basis may sound expensive, but it's actually easy and inexpensive with the right planning:

1. Fuel multiple channels with one piece of original content. One quality piece of original content can really go a long way on your social media channels. For example, you could film a video and post that to YouTube, and then take still shots from the video to:

  • Create a photo album on Facebook
  • Post to Instagram
  • Post to Twitter
  • Post to a Pinterest board
  • Blog about the story behind it

2. Republish old content. It's a misconception to think that you need to create original content on a regular basis. Once your original content becomes a few months old, you can post it to your social media channels again with a fresh caption or you can change the intro of your articles to make them more timely and relevant. Make sure not to repost something too frequently or people will begin to notice and lose interest

Source: LeonardoSource: Leonardo
Source: Leonardo

3. Turn some of your hotel's gallery photos into social media posts. Take your hotel's best photos from your gallery, and overlay them with quotes that resonate your core values and that create a call to adventure. Then take these photos and post them to your social media channels for travel shoppers and guests to enjoy

Take Advantage of User-Generated Content (UGC) and Crowdsourcing
Glistening poolside drinks, a charming breakfast, happy people, and big smiles – your hotel's unique story is being captured and uploaded to social media sites, like Facebook and Instagram, every single day. Don't waste all of this fresh, original content by ignoring it. Take action, and begin sharing some of these special moments on your own social media pages.

User-generated content is very engaging and authentic, and best of all, it's completely free. Get started with these quick tips:

  • Prompt guests to tag your Facebook page when they upload photos, allowing you to easily hit the "share" button to display it on your page
  • For the more tech-savvy hotel marketers, encourage guests to post their photos on Instagram, Facebook, and Twitter using a predetermined hashtag to make finding and selecting photos as easy as possible. For example, the Freehand Miami hostel (as seen below) tells guests to tag their photos with @FreehandMiami or #FreehandMiami. Now they can easily search for that tag to conveniently see all of those photos in one place
  • Make sure you have permission to use the user's photos before you post them on your website and social media pages, and give them credit
  • And remember, you have the final say over what gets posted on your website and social media pages

The Freehand Miami is a fantastic example of how to take advantage of user-generated content. Their photo stream is entirely created from images submitted by guests on Instagram!

Freehand Miami — Photo by LeonardoFreehand Miami — Photo by Leonardo
Freehand Miami — Photo by Leonardo

About Leonardo

Leonardo Worldwide Corporation is a technology company serving the global hospitality industry. Leonardo provides e-marketers at hotel brands, management companies, hotel properties and travel websites with technology solutions that help them better reach, engage, convert and satisfy travel shoppers.

Leonardo's core products include Vizlly, a Digital Marketing Solution that makes it easy for hotel to drive quality traffic to their hotel website, convert more visitors, and gain incremental revenue through third-party channels; VScape® Digital Asset Management System, an enterprise-level digital asset management and distribution tool that helps hotel chains better source, manage, organize, store, and publish media assets to direct and indirect online travel channels; and MediaConnect, advanced connectivity for travel websites to access the industry's definitive source of normalized hotel certified visual content.

For more information about Leonardo, visit leonardo.com.

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