FCS Computer Systems Expands to New Office Location in Mumbai, India
Company’s growing regional presence results in new office location to better serve nation’s rapidly developing hospitality market
FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has opened the doors to its newest office location in Mumbai, India, a regional center now tasked with overseeing all FCS activity throughout India. After identifying increasing interest from the nation's growing hospitality market, FCS made a decision to establish the new facility in Mumbai, which is expected to provide enhanced operations and customer service to all clients throughout the Indian region.
Joining Shaji in administrating the Mumbai office are company representatives responsible for sales and operations, and pre-sales, as well as providing support to existing customers. As the regional arm of FCS Computer Systems, office personnel will have the full line of FCS products at their disposal when engineering tailor-made solutions for clients around the country. Officially termed as "FCS Rainbow Solution" when fully implemented, FCS' Hotel Operation Management Applications suite is comprised of e-Connect, e-Housekeeping, e-Recovery, e-Engineering and e-Concierge. The multi-language, web-based applications streamline a multitude of back-of-house and guest-facing hotel operations needs, from real-time maintenance requirements to housekeeping management to guest issue tracking and a comprehensive customer relationship management platform. The applications seamlessly interface with the hotel industry's most popular property management systems through FCS Gateway Solutions. The applications feature complementary mobile apps, allowing hotel staff to stay connected from anywhere on property.
Located at 204, Regus, Dynasty Business Park, A Wing, 4th Floor, Andheri Kurla Road,
Andheri East, Mumbai 400059, India, interested parties wishing to contact FCS' regional office may do so via phone: +91 22 67869496 or fax: +91 22 67869199.
For more information about FCS services including the FCS Rainbow Solution, please visit www.fcscs.com.
Founded in 1982, FCS is a comprehensive hospitality technology solutions and services provider, with an extensive portfolio of integrated products used by more than 5,000 hotels with over 8,000 installations in 32 countries. FCS mobile applications are available on staff mobile devices, providing enhanced efficiency with the ability to assign, view and update tasks on the go. This functionality seamlessly integrates into six web-based guest serving applications that are grouped into FCS" Hospitality Operations Management category, including FCS Connect, e- Housekeeping, e-Laundry, e-Recovery, e-Engineering and e-Concierge; all specifically tailored to enhance service optimization and the guest experience. These applications can integrate with a hotel's PMS and other third-party systems via FCS Gateways products; Unicorn and Phoenix, or can seamlessly function alongside CosmoPMS, FCS" own innovative PMS solution. With FCS Enterprise Reporting, hoteliers can maximize both revenues and property reputation with streamlined access to business analytics and operations performance intelligence. For more information, please visit www.fcscs.com.