Revealed: The Most Devoted Hotel Brands
Many hotel brands are devoted to providing their guests with a great experience. But according to the Market Metrix Hospitality Index (MMHI), some have figured out how to continuously deliver excellent service to their guests and outpace the comptition. Congratulations to Kimpton Hotels, Drury Hotels, Hyatt House, the Ritz-Carlton, and Hyatt Place for maintaining the top customer satisfaction scores for the past four consecutive quarters. These brands set the standard when it comes to delighting guests.