Singgasana Hotels Selects TrustYou to Boost Its Online Reputation in Indonesia
TrustYou’s industry partnerships, such as Wego and Kayak, are attractive to hotels looking to improve reputation and increase awareness
The TrustYou platform offers hotels an accessible tool for monitoring and responding to online travel reviews from across the web. Using TrustYou's monitoring tool, hotels are able to easily see how they're performing on travel sites, as well as review trends over time. For instance, hotels can monitor whether or not target areas such as service or food have improved over time. Additionally, hotels can track their response rate and social media activity.
"Singgasana Hotels' understands the importance of a strong online reputation and wants to ensure that it has the best tools to effectively manage and improve its reputation on key sites like Wego. We are excited to power Singgasana Hotels' online reputation management program and look forward to growing this partnership," said Frederick Wong, VP of Business Development, Asia at TrustYou.
Singgasana Hotels will also take advantage of TrustYou's surveys for guests who have stayed at their properties and TrustYou's Reputation Marketing widgets, including Meta-ReviewsTM which present verified review content from across travel sites in short, easy-to-read bits about a property's highlights.
TrustYou's industry partnerships are proving valuable to hotels looking to see immediate changes in their online reputation scores on OTAs and review sites. Industry partners include Kayak, Wego, Ixigo, MakeMyTrip, and more.
For additional information about TrustYou's data solutions, please contact Margaret Ady at email@example.com.
Senior Marketing Manager
Phone: +49 89 55 27 35-116
TrustYou, the world"s largest guest feedback platform, empowers hotels with solutions to drive more bookings and improve their hotel product. Through each phase of the guest journey, hotels can utilize guest feedback to enhance review marketing and achieve operational excellence. Guest feedback influences 95% of booking decisions. TrustYou Meta-Review, which incorporates hundreds of millions of hotel reviews, surveys, and social posts for over 500,000 hotels worldwide, powers guest reviews on dozens of travel sites, including Google, Kayak, and Hotels.com.* These reviews help hotels to manage and improve their performance along each step of the guest journey, from booking and pre-stay search queries to real-time guest requests via messaging, to post-stay feedback in the form of reviews and survey responses. Through the TrustYou partner program, PMS, CRM, IBE and other hotel software providers can integrate TrustYou"s guest feedback platform into their products to help their hotel clients positively influence bookings and revenue.
Find more information on TrustYou and the guest feedback platform on www.trustyou.com.
*TrustYou Meta-Reviews only contain verified reviews and do not include reviews from TripAdvisor